Key Account Manager

Mamee; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

Mamee in Malaysia is seeking a proactive Key Account Manager to oversee consumer business plans for key accounts in the East Coast. You will develop strong relationships with customers and gain deep market insights to shape strategies and promotions with trade funds and category development.

You will lead strategy execution with customers, conduct quarterly business reviews, monitor trade spend and receivables, and coach team members to enhance capabilities.

Qualifications

• Candidate must possess at least a Bachelor’s Degree/ Diploma in any discipline.
• At least 5 years of work experience in managing a major customer/account from FMCG sector.
• Experience in trade operations and category development or marketing is an advantage.
• Good analytical and leadership skills.
• Ability to improve continuously with creative and resourceful problem solving

Responsibilities

• Responsible for managing & developing consumer business plans for key accounts in East Coast.
• Develop excellent working relationships and in-depth understanding with the customers and market landscape.
• Lead and partner with customers for business strategies implementation and plan execution.
• Conduct regular reviews with customers on different aspects of the business and to identify account gaps to plan and execution.
• Work with sales operation team to ensure strong communication & execution of programs at trade.
• Responsible and accountable for sales growth targets, profitability, managing market hygiene and total trade spend within allowable with the assigned key accounts.
• Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.
• Trade visit to check & audit in store execution at the outlets level.
• Leading the development of people through effective coaching and feedback.
• To perform ad hoc tasks assigned by superior from time to time.

Skills

Analytical skills

Leadership

Relationship building

Problem solving

Strategic thinking

Education

Bachelor’s Degree/ Diploma

Job description

• Responsible for managing & developing consumer business plans for key accounts in East Coast.
• Develop excellent working relationships and in-depth understanding with the customers and market landscape.
• Leverage in-depth understanding of market & customers dynamic, shopper marketing knowledge, trade fund budget availability, supply chain operations to create and execute business strategies , Annual Customer Business Plan, Quarterly Business Review / Promotion plan with individual customer.
• Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different aspects of the business and to identify account gaps to plan and execution.
• Work with sales operation team to ensure strong communication & execution of programs at trade.
• Responsible and accountable for sales growth targets, profitability, managing market hygiene and total trade spend within allowable with the assigned key accounts.
• Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.
• Trade visit to check & audit in store execution at the outlets level.
• Leading the development of people through effective coaching and feedback.
• To perform ad hoc tasks assigned by superior from time to time.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree/ Diploma in any discipline.
• At least 5 years of work experience in managing a major customer/account from FMCG sector.
• Experience in trade operations and category development or marketing is an advantage.
• Good analytical and leadership skills.
• Ability to improve continuously with creative and resourceful problem solving