Key Account Executive (Cardiovascular Metabolism Care)

Merck Healthcare; Petaling Jaya; Presencial; MYR 89.000 - 156.000; Jornada completa

Descripción de la vacante

Merck Healthcare Malaysia seeks a results-driven Pharma Sales Key Account Manager to grow revenue with chain pharmacies and hospital accounts across cardiovascular and metabolic portfolios. You will develop and execute strategic plans, negotiate agreements, and lead collaborative initiatives with Marketing, Medical, and Supply Chain to ensure timely campaigns and pricing strategies.

You will build long-term partnerships, monitor performance, and advocate patient education and adherence programs,

Formación

• 3–5 years pharma sales experience.
• Experience managing key pharmacy and institutional accounts.
• Strong understanding of cardiovascular/metabolic diseases and patient management pathways.

Responsabilidades

• Builds and maintains long-term relationships with defined customers, increasing revenue per customer.
• Develop and execute Key Account Business Plans aligned to customer priorities.
• Negotiate contracts and listings, drive category expansion in chronic care.
• Collaborate with Marketing, Medical, and Supply Chain for campaigns and initiatives.
• Provide insights on account performance, ROI, and opportunity mapping.
• Train pharmacists on disease awareness, patient counselling, and adherence programs.

Conocimientos

Pharma sales

Key account management

Data interpretation

Negotiation

Cross-functional collaboration

Educación

Bachelor's degree in science or business

Descripción del empleo

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role

Builds and maintains long-term external relationships with a defined set of customers, increasing revenue spent per customer, identifying, developing and closing new sales opportunities. Creates demand for the organization's products and services at the customer.

What You Do

• Serve as the primary liaison for key chain pharmacies and key hospital accounts involved in cardiovascular metabolism product portfolios.
• Develop and execute Key Account Business Plans that align customer priorities (e.g., patient management/education programs, screening programs) with company objectives.
• Build long-term strategic partnerships through joint business planning, focusing on patient care solutions.
• Achieve and exceed sales and growth targets for the assigned therapeutic portfolio across key accounts.
• Negotiate contract terms, listing agreements, and value-added initiatives that support category expansion in chronic care areas.
• Drive product performance visibility at retail and institutional levels through data analysis and execution excellence.
• Partner with Marketing, Medical, and Supply Chain to ensure timely execution of campaigns, CME programs, and educational initiatives
• Collaborate with Field Force and KAM teams to translate national brand strategy into localized account tactics.
• Ensure alignment with Market Access, Regulatory and Compliance teams for pricing, product availability, and compliance with promotional guidelines.
• Identify and implement value-added services with chain pharmacies and/or key hospitals/key institutions
• Train and engage pharmacists on disease awareness, patient counselling, and adherence programs to improve therapeutic outcomes.
• Foster multi-brand synergy within accounts, cross-leveraging cardiovascular and metabolism portfolios for stronger account positioning.
• Monitor market trends, competitor activities, and emerging healthcare models in chronic disease management.
• Provide insightful business analytics to management — covering account performance, ROI of activities, and opportunity mapping.
• Track program outcomes (e.g., number of screenings, conversion to prescriptions) to demonstrate value creation.

Who You Are

• Tertiary level with science, paramedic, business or marketing background.
• 3- 5 years of Pharma sales experience.
• Strong understanding of cardiovascular and metabolic diseases, treatment guidelines, and patient management pathways.
• Proven ability to manage key pharmacy and institutional accounts, negotiate contracts, and lead cross-functional collaborations.
• Skilled in interpreting sales data, market share, and pharmacy sell-out trends to drive evidence-based decisions.
• Focused on partnership value — delivering win–win outcomes for both company and customer.
• Ability to balance commercial terms with strategic growth levers.
• Strong interpersonal skills to engage pharmacists, procurement leads, and healthcare professionals.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!