Key Account Manager

Zuellig Pharma; Shah Alam; Sur place; MYR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Total Rewards program

Career growth opportunities

Résumé du poste

Zuellig Pharma in Malaysia is seeking a seasoned Key Account Manager to plan, execute, and control sales and promotional activities for principal brands, driving sales and market share while managing trade spend within budget. You will lead customer plans, collaborate with marketing and sales, and oversee stock levels to ensure optimal sell-out.

The role requires 5 years in key account management within FMCG/Consumer Healthcare, strong negotiation skills, and a strategic mindset.

Qualifications

• Minimum Bachelor's degree in Business, Finance or related field.
• 5 years of key account management in the FMCG/Consumer Healthcare industry.
• Sales or Trade Marketing experience in the FMCG/Consumer Healthcare industry.
• Strong Communication, Presentation and Negotiation Skill.
• Market Analysis Skill.

Responsabilités

• Develop annual customer plan for assigned key account customers aligning with brand plans, category management and shopper insights.
• Translate brand and trade strategies to customer plans; oversee execution of trade activities.
• Collaborate with marketing and sales to implement customer category strategy and best-in-class execution.
• Forecast stocks and ensure stock fulfilment while maintaining healthy retail stock levels.
• Maximise account coverage and monitor promotion execution to grow sales and market share.
• Lead annual review and negotiation of Trading Terms Agreements with key customers.
• Track key business criteria and work to improve and grow the key account business.
• Manage total trade spend in assigned accounts to target investment levels.
• Promote Zuellig Pharma’s core values in day-to-day responsibilities and interactions.
• Understand account strategy, market position, budget, and goals to develop stronger propositions.
• Build cross-functional collaboration to ensure effective key account operations.

Connaissances

Key Account Management

FMCG/Consumer Healthcare

Formation

Bachelor's degree in Business/Finance or related field

Description du poste

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role

Key Account Manager plans, executes and controls customers’ sales and promotional activities for the principal brands in order to achieve desired sales and market shares while managing trade spend within the budget for the assigned Key Accounts or Local Chain Pharmacies.

What You’ll Do

Develop annual customer plan for assigned key account customers to incorporating brand plans, category management & shopper insight.

Translate and cascade brand and trade strategies to customer plans, as well as oversee execution of the trade activities in order to strengthen and grow the brand presence and reach to optimise sell-out.

Collaborate and work closely with marketing and sales team to ensure development and implementation of customer category strategy and best in class execution.

Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.

Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.

Spearhead the annual review and negotiation in Trading Terms Agreements with key customers.

Track all key business criteria and take all necessary steps to improve and grow the key account business.

Manage total trade spend in assigned accounts to target investment levels.

Promote and ensure team member adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.

Understanding the key account’s strategy, market position, budget, and goals, to develop better propositions and partnership program that deliver greater value to both the client and the business.

Build strong cross-functional collaboration with internal and external stakeholder to ensure effective and efficient key account operations implementation.

Must-Have

• Minimum Bachelor's degree in Business, Finance or related field.
• 5 years of key account management in the FMCG/Consumer Healthcare industry

Advantage To Have

• Sales or Trade Marketing experience in the FMCG/Consumer Healthcare industry
• Planning, Control & Organizing Skill
• Strong Communication, Presentation and Negotiation Skill
• Problem Solving and Decision Making
• Market Analysis Skill

What We Offer

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.

We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.

As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.

Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.

Our Total Rewards program is designed to support your overall well-being in every aspect.