Key Account Executive

JACOBS DOUWE EGBERTS; Petaling Jaya; On-site; MYR 67,000 - 89,000; Full time

Job summary

JDE Peet’s in Malaysia is seeking a motivated Key Account Executive to support the Key Account Manager in developing national-level key-account customers and hitting sales targets.

You will collaborate to prepare CBPs, plan promotions, conduct market visits, and handle administrative tasks, with a focus on building strong buyer relationships and delivering value for retailers.

Qualifications

• Bachelor’s degree preferred.
• At least 2 years of experience in Sales/Modern Trade.
• FMCG dynamics knowledge is a plus.
• Proficient in MS Office.
• Fluency in English is a plus.
• Experience in managing modern trade accounts (e.g., Econsave, NSK) is advantageous.

Responsibilities

• Customer Business Planning: support KAM in CBP preparation with market/outlet insights and sales reporting.
• Promotion Planning & Execution: audit key monthly activities and POSM/premium execution per guideline based on merchandiser reports and market visits.
• Business Review & Market Visit: conduct market visits to store level, gather feedback, build rapport, assess OSA and stock aging, identify growth opportunities.
• Administrative: provide support such as order tracking, payment requests, customer claim validation, stock return, pricing maintenance and CN submissions.

Skills

Sales experience

FMCG knowledge

English proficiency

Education

Bachelor’s Degree (Nice to Have)

Tools

MS Office

Job description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart atwww.jdepeets.com .

What’s it like to work at JDE Peet’s?

We believe amazing things happen over a cup of coffee.Together, we create those moments every day,turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Job Description

The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers.The Key Account Executive reports to the Key Account Manager andassist KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities:

• Customer Business Planning;Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
• Promotion Planning & Execution;Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
• Business Review & Market Visit;Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
• Administrative; Provide administrative support i.e.order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

Qualifications

• Bachelor’s Degree (Nice to Have)
• Minimum 2 years of experience in Sales Department/Modern Trade;
• FMCG dynamics knowledge;
• Good knowledge of MS office;
• Fluency in English is a plus.
• Experience in managing modern trade accounts such as Econsave, NSK or similar retailers will be considered an advantage.
• Candidates with proven experience in managing buyer relationships with Econsave will be given strong preference.

Additional Information

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

#unleashyourpossibility #acupofamazing

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.