Key Account Executive

JDE Peet's; Petaling Jaya; On-site; MYR 56,000 - 89,000; Full time

Job summary

JDE Peets in Malaysia is seeking a Key Account Executive to support the National Key Account Manager in developing key-account customers and achieving sales targets. You will contribute to CBP, promotions, and market visits while maintaining strong relationships with trade partners.

Ideal candidates have 2+ years in sales/modern trade, FMCG knowledge, and proficiency with MS Office; English fluency is a plus.

Qualifications

• Bachelor's Degree (Nice to Have).
• Minimum 2 years of experience in Sales Department/Modern Trade.
• FMCG dynamics knowledge.
• Good knowledge of MS office.
• Fluency in English is a plus.
• Experience in managing modern trade accounts such as Econsave, NSK or similar retailers will be considered an advantage.
• Candidates with proven experience in managing buyer relationships with Econsave will be given strong preference.

Responsibilities

• Support KAM in CBP preparation with market/outlet insights and sales reporting.
• Plan and execute promotions; audit monthly activities and POSM/premiums per guidelines.
• Conduct regular market visits to stores; gather feedback and monitor execution and stock.
• Provide administrative support: order tracking, payment requests, claims validation, stock returns, pricing maintenance, CN submissions.

Skills

FMCG dynamics knowledge

Modern Trade management

English fluency

MS Office

Education

Bachelor's Degree

Tools

MS Office

Job description

Company Description

Who we are?

We are JDE Peets. We craft coffee for every cup and build brands for every heart.

JDE Peets - now part of Keurig Dr Pepper - is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peets generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.

What's it like to work at JDE Peets?

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peets, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you'll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Job Description

The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They're responsible for achieving sales targets in the given customers. The Key Account Executive reports to the Key Account Manager and assist KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities

• Customer Business Planning; Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
• Promotion Planning & Execution; Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
• Business Review & Market Visit; Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
• Administrative; Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

Qualifications

• Bachelor's Degree (Nice to Have)
• Minimum 2 years of experience in Sales Department/Modern Trade;
• FMCG dynamics knowledge;
• Good knowledge of MS office;
• Fluency in English is a plus.
• Experience in managing modern trade accounts such as Econsave, NSK or similar retailers will be considered an advantage.
• Candidates with proven experience in managing buyer relationships with Econsave will be given strong preference.

Our DE&I Statement

At JDE Peets we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

#unleashyourpossibility #acupofamazing

JDE Peets - now part of Keurig Dr Pepper - is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs.