Key Account Executive

Luxasia; Kuala Lumpur; On-site; MYR 36,000 - 72,000; Full time

Job summary

LUXASIA is seeking a result‑driven Key Account Executive to support management and growth of assigned retail accounts in a fast‑paced beauty market in Malaysia. You will drive sales execution, coordinate with internal teams, and build strong relationships with retail partners to ensure product availability and on‑brand promotions.

The role emphasizes sales administration, inventory coordination, and commercial execution across channels, with opportunities to develop in a leading Asia Pacific

Qualifications

• Minimum 2–3 years of experience in sales, key account management, commercial operations, trade marketing, or retail management.
• Experience within the luxury, lifestyle brands, electronics, premium consumer brands, and retail industry is an advantage.
• Fresh graduates with strong commercial acumen and relevant internship experience may be considered.

Responsibilities

• Support the achievement of sales targets across assigned retail accounts and channels.
• Monitor sales performance and prepare reports for management review.
• Coordinate with customers on orders, deliveries, and promotions.
• Prepare reports, analyses, and presentations for account reviews.
• Ensure timely communication and follow-up on customer requests.

Skills

Sales experience

Account management

Retail industry knowledge

Education

Bachelor’s Degree or Diploma in Business Administration, Marketing, Sales, Commerce, or a related field

Job description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, like Albion, Aveda,Bvlgari, Calvin Klein, Creed,Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, SK-II, and growing luxury lifestyle brands, like Dyson, Shark Ninja, Victorinox and Stokke. LUXASIA hasestablishedJoint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, andOrveon(for Laura Mercier). The Group’s integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose

The Key Account Executiveis responsible forsupporting the management and growth of assigned retail accounts by ensuring efficient execution of commercial activities, sales administration, inventory management, and customer relationship management. The role works closely with internal stakeholders and retail partners to drive sales performance, ensure product availability, and support the successful execution of business plans and promotional activities.

Key Responsibilities

Sales Performance & Account Support

• Support the achievement of sales targets across assigned retail accounts and channels.

• Monitor daily, weekly, and monthly sales performance and prepare sales reports for management review.

• Track sales trends,identifygaps against targets, and highlight risks or opportunities to the Key Account Manager.

• Assistin the preparation of sales forecasts, business reviews, and account performance reports.

• Support the execution of sales initiatives, campaigns, and promotional activities.

Key Account Management

• Build andmaintainpositive working relationships with retail buyers, store personnel, and business partners.

• Serve as a day-to-day contact for operational matters relating to assigned accounts.

• Coordinate with customers on orders, deliveries, product launches, promotions, and operational requirements.

• Support account meetings and business reviews by preparing reports, sales analyses, and presentation materials.

• Ensuretimelycommunication and follow-up on customer requests and enquiries.

Inventory & Order Management

• Monitor stock availability and inventory levels across assigned retail accounts.

• Coordinate order processing, replenishment planning, and stock allocation with Supply Chain and Operations teams.

• Track sell-through performance andidentifypotential stock shortages or overstock situations.

• Support inventory planning activities during product launches, promotions, and peak sales periods.

• Assistin managing ageing inventory and implementing corrective action plans whererequired.

Commercial Execution

• Support the implementation of promotional activities, product launches, roadshows, and retail campaigns.

• Coordinate with Marketing and Retail Operations teams to ensuretimelyexecution of commercial initiatives.

• Monitor promotional performance and provide feedback on campaign effectiveness.

• Ensure all commercial activities are executed according to agreed timelines and brand standards.

Retail Execution & Visibility

• Conduct regular store visits tomonitorproduct availability, display standards, and promotional execution.

• Ensure visual merchandising guidelines are implemented correctly across assigned retail locations.

• Report competitor activities, market trends, pricing observations, and business opportunities.

• Work closely with Retail Operations teams to address operational issues affecting sales performance.

Sales Administration & Reporting

• Maintainaccuraterecords of sales, forecasts, promotions, and account activities.

• Prepare regular sales reports, inventory analyses, and business performance updates.

• Support monthly sales reconciliation and account performance reviews.

• Ensure accuracy of commercial data andtimelysubmission of reports.

Sales Administration & Reporting

• Collaborate closely with Marketing, Retail Operations, Supply Chain, Finance, Customer Service, and Training teams.

• Provide operational support for product launches, promotional campaigns, and business initiatives.

• Share customer feedback and market intelligence with relevant stakeholders.

• Support continuous improvement initiatives to enhance business performance and operational efficiency.

• Bachelor’s Degree or Diploma in Business Administration, Marketing, Sales, Commerce, or a related field.

• Minimum 2–3 years of experience in sales, key account management, commercial operations, trade marketing, or retail management.

• Experiencewithin the luxury, lifestyle brands, electronics, premium consumer brand, and retail industryis an advantage.

• Fresh graduates with strong commercial acumen and relevant internship experience may be considered.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.