Junior Payroll Implementation Specialist

Applied Integrators; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading payroll solutions provider in Kuala Lumpur is seeking a Junior Payroll Implementation Specialist to manage payroll system implementations. You will work closely with clients to ensure their requirements are met, conduct training, and ensure compliance with Malaysian regulations. Ideal candidates will have at least 1 year of relevant experience, a diploma or degree in IT, and exceptional business communication skills. This role emphasizes quality service delivery and client management.

Qualifications

• Minimum 1 year of working experience in a related position.
• Good understanding of HRMS process and best practices is an advantage.
• Knowledge of Malaysia Payroll Statutory is an advantage.

Responsibilities

• Conduct Business Requirement / Fit Gap Study for payroll software implementation.
• Document client requirements and provide solutions.
• Ensure compliance with client's requirements and Malaysia statutory requirements.
• Conduct training for client user team.

Skills

Business communication skills

Client management

Education

Minimum Diploma and / or Bachelor Degree in Computer Science / Information Technology

Job description

Junior Payroll Implementation Specialist

The Junior Payroll Implementation Specialist is responsible for managing and delivering end-to-end payroll system implementation, upgrades, and enhancements for clients. This role acts as a key solution owner, working closely with clients to understand business requirements, conduct fit-gap analysis, configure payroll systems, and ensure compliance with Malaysian statutory regulations. The specialist ensures successful system deployment through effective communication, testing, training, and ongoing client support.

Education Requirement:

Minimum Diploma and / or Bachelor Degree in Computer Science / Information Technology or equivalent

Experience Requirement:

Working experience at least minimum of 1 year in related position.

Good understanding of Human Resource Management System (HRMS) process and best practice will be an added advantage.

Good understanding in Malaysia Payroll Statutory will be an added advantage.

Passion for quality and demonstrated high standards and accuracy of service delivery

High quality documentation deliver (including functional specifications)

Job Responsibilities:

• Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose relating to Payroll software
• Understand and document client requirements
• Work as solution owner for the project to provide solution and fit gap analysis to ensure client requirements can be delivered.
• Communicate with client on solution
• Develop test plan, test scripts and review the testing result to ensure the system development is in accordance to the documented client requirements.
• Configured system to meet client’s requirement and Malaysia statutory requirement
• Conduct training to client user team as part of transition
• Ensure that functional requirements are delivered to with quality and compliant to client contract
• Perform customer service functions by answering customer requests and questions
• Remain engaged with client throughout implementation, until client is successfully running payroll solution
• Demonstrate commitment to quality of product and service

Skills Requirement:

• Exceptional business communication skills
• Good in Client Management