Junior IT Infrastructure Engineer

Ajinomoto (Malaysia) Berhad; Kuala Lumpur; On-site; MYR 42,000 - 64,000; Full time

Job summary

Ajinomoto (Malaysia) Berhad is seeking a motivated Junior IT Infrastructure Executive to support the company’s IT infrastructure, ensuring stability, security, and availability of IT systems, networks, servers, and end-user devices.

The role requires strong technical knowledge, problem-solving skills, and the ability to collaborate with internal stakeholders. Diploma/degree in IT and at least 2 years of related experience are preferred.

Qualifications

• Diploma/Advanced Diploma or degree in Computer Science/Information Technology or equivalent.
• Preferably at least 2 years of related working experience.
• Executive specializing in Information Technology or equivalent with good communication skills.

Responsibilities

• Provide first and second-level technical support for hardware, software, network, and system-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
• Support and maintain Windows operating systems, Microsoft 365 applications, and business software.
• Assist in the administration and maintenance of servers, network infrastructure, wireless networks, and internet connectivity.
• Monitor system performance and ensure the availability, reliability, and security of IT infrastructure.
• Support user account management, including Active Directory, email accounts, and access permissions.
• Perform routine system maintenance, software updates, backups, and recovery procedures.
• Assist in implementing IT security measures, antivirus protection, and endpoint security.
• Maintain IT asset inventory and ensure proper documentation of hardware, software licenses, and system configurations.
• Coordinate with external vendors and service providers for IT equipment maintenance and support.
• Assist in IT infrastructure projects, system upgrades, migrations, and new technology implementations.
• Prepare technical documentation, user guides, and standard operating procedures.
• Ensure compliance with company IT policies, security standards, and operational procedures.
• Perform any other duties assigned by your superior.

Skills

Troubleshooting

Technical support

Communication skills

Education

Diploma/Advanced Diploma in Computer Science/Information Technology

Bachelor's Degree or equivalent

Tools

Windows OS

Windows Server

Microsoft 365

Active Directory

Job description

Ajinomoto (Malaysia) Berhad is seeking a motivated Junior IT Infrastructure Executive to support the company’s IT infrastructure, ensuring stability, security, and availability of IT systems, networks, servers, and end-user devices.

The role requires strong technical knowledge, problem-solving skills, and the ability to collaborate with internal stakeholders. Diploma/degree in IT and at least 2 years of related experience are preferred.