Junior Accounts Receivable

Shangri-La Hotel Kuala Lumpur; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Shangri-La Hotel Kuala Lumpur is seeking a detail-oriented Accounts Receivable/Billing professional to ensure accurate and timely billing for hotel operations. You will verify City Ledger charges, process customer accounts in OPMS, and maintain ledgers with payments and adjustments.

The role requires strong Excel skills, good English and Bahasa Malaysia communication, and the ability to work in a fast-paced hospitality setting.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Fresh graduate or 1+ year in Accounting, Finance, AR, or Billing.
• Strong English and Bahasa Malaysia communication.
• Proficient in Microsoft Excel and computer systems.
• Knowledge of accounting principles is a plus.

Responsibilities

• Ensure accuracy, completeness, and timeliness of billing activities for hotel operations.
• Verify City Ledger billing and credit card batch totals against supporting documents.
• Process and maintain customer accounts in OPMS.
• Update subsidiary ledgers with charges, payments, and adjustments.
• Prepare and distribute Statements of Account (SOA).
• Process invoices, credit notes, rebates, and billing adjustments.
• Prepare AR aging reports and GL journal entries.

Skills

Communication (ENG/BM)

Analytical thinking

Attention to detail

Teamwork

Education

Bachelor's in Accounting/Finance

Tools

Microsoft Excel

Job description

Ensure accuracy, completeness, and timeliness of billing activities for assigned hotel operations.

Verify City Ledger billing and credit card batch totals against supporting documents and authorized charges.

Process and maintain customer account transactions in OPMS.

Update subsidiary ledgers with charges, payments, and adjustments.

Maintain customer account records and supporting documentation.

Prepare and distribute Statements of Account (SOA) accurately and on time.

Process invoices, credit notes, rebates, discounts, and other billing adjustments.

Reconcile customer depos, advances, and payments.

Perform credit card reconciliations and investigate discrepancies.

Prepare monthly Accounts Receivable aging reports.

Prepare journal entries for General Ledger posting.

Maintain billing documentation and ensure compliance with company policies and internal controls.

Coordinate with internal and external stakeholders to resolve billing-related issues.

Report and follow up on equipment or system issues within the work area.

Attend training sessions, meetings, and company activities.

Maintain positive working relationships and support teamwork.

Comply with company policies, procedures, attendance requirements, and grooming standards.

Support environmental and sustainability initiatives.

Uphold professionalism, ethics, and company values.

Job Requirements (JR)

Bachelor's Degree or professional qualification in Accounting, Finance, or a related field.

Fresh graduate or at least 1 year of experience in Accounting, Finance, Accounts Receivable, or Billing.

Good oral and written communication skills in English and Bahasa Malaysia.

Proficient in Microsoft Excel and computer systems.

Strong analytical, problem-solving, and attention-to-detail skills.

Self-motivated and able to work independently as well as in a team environment.

Knowledge of accounting principles, finance processes, or hotel operations is an added advantage.

Internship or working experience in accounting, finance, shared services, or hospitality operations is preferred.

Ability to communicate in additional languages or dialects is an advantage.

Adaptable, eager to learn, and able to work in a fast-paced environment.

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.