Income Audit Assistant Manager

Shangri-La Hotel Kuala Lumpur; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Shangri-La Hotel Kuala Lumpur is seeking a Finance professional to support revenue audit, reconciliation, and governance across hotel operations. You will review revenue transactions, investigate discrepancies, and drive profitability through cost analysis and process improvements.

The role requires 4–6 years in finance/audit, strong leadership, and fluency in English and Bahasa Malaysia. You will collaborate with cross-functional teams and participate in audits and strategic projects.

Qualifications

• Bachelor’s degree in Accounting, Finance, Hospitality Management, or related discipline.
• 4–6 years in accounting, finance, audit, risk management, or financial control.
• 1–2 years of supervisory or team lead experience.
• Fluency in English and Bahasa Malaysia and strong communication skills.

Responsibilities

• Support revenue audit and reconciliation activities for accuracy and integrity.
• Review revenue transactions, adjustments, and exception reports to resolve discrepancies.
• Analyze cost trends and operational performance to improve profitability.
• Investigate variances and recommend corrective actions.
• Monitor inventory control processes and ensure policy compliance.
• Coordinate internal and external audits and follow up on findings.
• Provide coaching and guidance to team members.
• Collaborate with stakeholders to improve controls, governance and performance.
• Prepare risk control reports and management information for leadership.
• Support process improvement, standardization and automation initiatives.
• Assist in financial governance, transformation and strategic projects.

Skills

Audit & compliance

Financial analysis

Stakeholder mgmt

Leadership & coaching

Data analytics

Education

Bachelor's degree in Accounting/Finance

Professional accounting qualification

Tools

Excel

Financial software

BI tools

Job description

Support revenue audit and reconciliation activities to ensure accuracy and integrity of financial transactions.

Review revenue transactions, adjustments, and exception reports to resolve discrepancies.

Analyze food and beverage cost trends and operational performance to improve profitability.

Investigate revenue, cost, inventory, and profitability variances and recommend corrective actions.

Monitor inventory control processes and ensure compliance with inventory policies.

Conduct financial risk assessments and control reviews.

Support implementation of financial controls, governance frameworks, and regulatory compliance requirements.

Coordinate internal and external audits and follow up on audit findings.

Provide coaching, guidance, and support to team members.

Collaborate with stakeholders to improve controls, governance, and business performance.

Prepare and analyze risk control reports and management information.

Support process improvement, standardization, and automation initiatives.

Assist in executing financial governance, transformation, and strategic projects.

Maintain effective communication and coordination with internal and external stakeholders.

Attend training, meetings, and employee engagement activities as required.

Ensure compliance with company policies, procedures, and environmental initiatives.

Perform any other duties assigned by Management.

Job Requirements

Bachelor's Degree in Accounting, Finance, Hospitality Management, or a related discipline, or professional accounting qualification.

Minimum 4 to 6 years of experience in accounting, finance, audit, risk management, or financial control functions.

Minimum 1 to 2 years of supervisory, team lead, or assistant managerial experience.

Fluent in spoken and written English and Bahasa Malaysia.

Strong analytical and problem-solving skills.

Good leadership, coaching, and interpersonal skills.

Strong stakeholder management and communication skills.

Results-oriented, proactive, and able to manage multiple priorities.

Strong knowledge of financial controls, governance, compliance, risk management, and audit practices.

Proficient in Microsoft Excel, financial systems, and data analytics tools.

Ability to work effectively with cross-functional teams and stakeholders.

Experience in shared services, hospitality, retail, F&B, or multi-site operations is an advantage.

Knowledge of process automation, continuous improvement methodologies, and internal control frameworks is an advantage.

At Shangri-La Group, joy is more than a feeling - it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

At Shangri-La Group, joy is more than a feeling - it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.