Jira Service Management Workflow Architect

Arvato Systems Malaysia; Kuala Lumpur; On-site; MYR 45,000 - 75,000; Full time

Job summary

Arvato Systems Malaysia is seeking a professional to design, configure and optimize Jira Service Management workflows for enterprise service management. You will support the adaptation of accounting-related workflows and ensure proper routing of service requests into accounting processes.

The role also involves analyzing current request and workflow structures to identify opportunities for standardization, optimization and automation, and translating business requirements into scalable workflow

Responsibilities

• Design, configure and optimize Jira Service Management workflows for Enterprise Service Management processes.
• Support the adaptation of accounting-related workflows and ensure that service requests are correctly routed into the relevant accounting processes.
• Analyze existing request and workflow structures and identify opportunities for standardization, optimization and automation.
• Translate business and process requirements into scalable workflow designs withi

Job description

Arvato Systems Malaysia is seeking a professional to design, configure and optimize Jira Service Management workflows for enterprise service management. You will support the adaptation of accounting-related workflows and ensure proper routing of service requests into accounting processes.

The role also involves analyzing current request and workflow structures to identify opportunities for standardization, optimization and automation, and translating business requirements into scalable workflow