Japanese-Speaking Customer Support Specialist — Kuala Lumpur

Nordicrecruiters; Ipoh; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Competitive salary package

Relocation support

Paid training program

Multicultural work environment

Modern Kuala Lumpur office

Job summary

Nordicrecruiters is seeking a Japanese-speaking Customer Support Specialist (C1/C2) to join our international team in Kuala Lumpur. You will provide support via phone, email, and chat, resolve inquiries, and ensure high satisfaction in a global environment.

Ideal candidates have strong communication, problem-solving abilities, and a customer-focused mindset, with basic computer literacy. Relocation support, paid training, and a multicultural work setting are offered.

Qualifications

• Japanese language proficiency at C1/C2 level.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset.
• Basic computer literacy.

Responsibilities

• Provide customer support via phone, email, and chat.
• Handle inquiries and resolve customer issues in a professional manner.
• Ensure high customer satisfaction and service quality.
• Record and update customer interactions in internal systems.
• Collaborate with internal teams to improve service delivery.

Skills

Japanese language proficiency

Communication skills

Problem solving

Customer-focused

Tools

Basic computer literacy

Job description

Nordicrecruiters is seeking a Japanese-speaking Customer Support Specialist (C1/C2) to join our international team in Kuala Lumpur. You will provide support via phone, email, and chat, resolve inquiries, and ensure high satisfaction in a global environment.

Ideal candidates have strong communication, problem-solving abilities, and a customer-focused mindset, with basic computer literacy. Relocation support, paid training, and a multicultural work setting are offered.