IT Transformation Leader

Lee's Frozen Food Sdn. Bhd.; Kuala Lumpur; Vor Ort; MYR 65.000 - 90.000; Vollzeit

Zusammenfassung

Lee’s Frozen Food Sdn. Bhd. in Kuala Lumpur seeks an IT Executive to support and transform our digital ecosystem.

You will manage day-to-day IT administration, maintain ERP and Office 365 environments, troubleshoot infrastructure, and lead IT projects to improve efficiency across warehouses, sales, and marketing. This hands-on role requires a Diploma or Degree in IT, 3+ years in IT operations and project management, ERP experience, strong communication, and a willingness to travel domestically

Qualifikationen

• Minimum Diploma/Degree in Computer Science, Information Technology, or related field
• At least 3 years of hands‑on experience in IT operations and project management
• Minimum 1 year of experience with ERP systems (implementation/support is an advantage)
• Strong user engagement, communication, and stakeholder management skills
• Proven ability to work independently and collaboratively in a diverse, fast‑moving environment
• Excellent time management and organisational skills, consistently delivering KPIs and tasks on or ahead of schedule
• Comfortable being contactable after work hours and on weekends when on‑call
• Willingness to travel outstation and overseas as needed

Aufgaben

• Manage day-to-day IT administration and provide operational support across the organisation
• Administer and maintain end-to-end systems and applications (ERP, Email, Office 365, etc.) aligned with business needs
• Perform troubleshooting of hardware, software, servers, networks, and end‑user devices
• Lead project management: planning, scheduling, execution, and delivery of IT projects
• Plan, organise, and guide team members; build a fully cross‑trained, high‑performing IT support team
• Provide internal support for all business IT applications with a superior customer support experience
• Respond promptly to incidents and requests, ensuring minimal downtime and maximum productivity
• Oversee business application security, governance, and compliance
• Maintain comprehensive, up‑to‑date documentation, policies, and IT asset inventory
• Manage software licenses to ensure full legal compliance
• Engage with users to understand workflows and requirements; translate them into new IT initiatives
• Co‑lead the organization’s digital transformation roadmap together with a superior
• Drive system enhancements, defect fixes, and UAT for new projects
• Prepare and consolidate progress reports, dashboards, and presentations for management
• Review internal business processes and identify automation/digitalisation opportunities
• Coordinate meetings, logistics, and follow‑ups on key action items
• Provide after‑hours and weekend on‑call support (rotational)
• Be willing to travel domestically and overseas when required
• Perform ad‑hoc tasks, projects, and duties as assigned by management

Kenntnisse

User engagement

Communication

Stakeholder management

Time management

Independence

Team collaboration

Ausbildung

Diploma or Degree in IT/CS

Tools

ERP systems

Jobbeschreibung

Lee’s Frozen Food Sdn. Bhd. in Kuala Lumpur seeks an IT Executive to support and transform our digital ecosystem.

You will manage day-to-day IT administration, maintain ERP and Office 365 environments, troubleshoot infrastructure, and lead IT projects to improve efficiency across warehouses, sales, and marketing. This hands-on role requires a Diploma or Degree in IT, 3+ years in IT operations and project management, ERP experience, strong communication, and a willingness to travel domestically