IT Executive (Immediate starter)

Lee's Frozen Food Sdn. Bhd.; Kuala Lumpur; In loco; MYR 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Lee’s Frozen Food Sdn. Bhd. in Kuala Lumpur seeks an IT Executive to support and transform our digital ecosystem.

You will manage day-to-day IT administration, maintain ERP and Office 365 environments, troubleshoot infrastructure, and lead IT projects to improve efficiency across warehouses, sales, and marketing. This hands-on role requires a Diploma or Degree in IT, 3+ years in IT operations and project management, ERP experience, strong communication, and a willingness to travel domestically

Competenze

• Minimum Diploma/Degree in Computer Science, Information Technology, or related field
• At least 3 years of hands‑on experience in IT operations and project management
• Minimum 1 year of experience with ERP systems (implementation/support is an advantage)
• Strong user engagement, communication, and stakeholder management skills
• Proven ability to work independently and collaboratively in a diverse, fast‑moving environment
• Excellent time management and organisational skills, consistently delivering KPIs and tasks on or ahead of schedule
• Comfortable being contactable after work hours and on weekends when on‑call
• Willingness to travel outstation and overseas as needed

Mansioni

• Manage day-to-day IT administration and provide operational support across the organisation
• Administer and maintain end-to-end systems and applications (ERP, Email, Office 365, etc.) aligned with business needs
• Perform troubleshooting of hardware, software, servers, networks, and end‑user devices
• Lead project management: planning, scheduling, execution, and delivery of IT projects
• Plan, organise, and guide team members; build a fully cross‑trained, high‑performing IT support team
• Provide internal support for all business IT applications with a superior customer support experience
• Respond promptly to incidents and requests, ensuring minimal downtime and maximum productivity
• Oversee business application security, governance, and compliance
• Maintain comprehensive, up‑to‑date documentation, policies, and IT asset inventory
• Manage software licenses to ensure full legal compliance
• Engage with users to understand workflows and requirements; translate them into new IT initiatives
• Co‑lead the organization’s digital transformation roadmap together with a superior
• Drive system enhancements, defect fixes, and UAT for new projects
• Prepare and consolidate progress reports, dashboards, and presentations for management
• Review internal business processes and identify automation/digitalisation opportunities
• Coordinate meetings, logistics, and follow‑ups on key action items
• Provide after‑hours and weekend on‑call support (rotational)
• Be willing to travel domestically and overseas when required
• Perform ad‑hoc tasks, projects, and duties as assigned by management

Conoscenze

User engagement

Communication

Stakeholder management

Time management

Independence

Team collaboration

Formazione

Diploma or Degree in IT/CS

Strumenti

ERP systems

Descrizione del lavoro

Imagine what you could do here at Lee’s Frozen Food, where fresh ideas rise into extraordinary products that champion food equality for every Malaysian. Born in 1962 from a humble Kuala Lumpur shop, Lee’s has grown into a beloved household name, serving millions across Southeast Asia. Every day, our leaders don’t just manage operations — they create wonder that transforms how communities access affordable, quality food.

Join Lee’s, and help us leave the world tastier and more equitable than we found it.

The Difference You Will Make
As an IT Executive, you will be the backbone of our digital ecosystem, ensuring technology empowers every part of our mission. From keeping systems running smoothly to driving digital transformation, you’ll enable seamless operations across warehouses, sales, marketing, and beyond, all while supporting our promise of affordable, quality food in a fast-paced, dynamic environment.

Mission Food Equality Requirements

Prioritise customer experience by thinking and acting as a customer

Thrive in a fast-paced, ever-changing environment with minimal supervision

Multitask strategically with a hands‑on, creative approach

Execute quickly, learn fast, and focus on results

Safeguard company information and always prioritise Lee’s interests

Key Responsibilities

Manage day-to-day IT administration and provide operational support across the organisation

Administer and maintain end-to-end systems and applications (ERP, Email, Office 365, etc.) aligned with business needs

Perform troubleshooting of hardware, software, servers, networks, and end‑user devices

Lead project management: planning, scheduling, execution, and delivery of IT projects

Plan, organise, and guide team members; build a fully cross‑trained, high‑performing IT support team

Provide internal support for all business IT applications with a superior customer support experience

Respond promptly to incidents and requests, ensuring minimal downtime and maximum productivity

Analyse existing processes, propose improvements, and implement efficient, cost‑effective solutions

Oversee business application security, governance, and compliance

Maintain comprehensive, up‑to‑date documentation, policies, and IT asset inventory

Manage software licenses to ensure full legal compliance

Engage with users to understand workflows and requirements; translate them into new IT initiatives

Co‑lead the organization’s digital transformation roadmap together with a superior

Drive system enhancements, defect fixes, and UAT for new projects

Prepare and consolidate progress reports, dashboards, and presentations for management

Review internal business processes and identify automation/digitalisation opportunities

Coordinate meetings, logistics, and follow‑ups on key action items

Provide after‑hours and weekend on‑call support (rotational)

Be willing to travel domestically and overseas when required

Perform ad‑hoc tasks, projects, and duties as assigned by management

Job Requirements

Minimum Diploma/Degree in Computer Science, Information Technology, or related field

At least 3 years of hands‑on experience in IT operations and project management

Minimum 1 year of experience with ERP systems (implementation/support is an advantage)

Strong user engagement, communication, and stakeholder management skills

Proven ability to work independently and collaboratively in a diverse, fast‑moving environment

Excellent time management and organisational skills, consistently delivering KPIs and tasks on or ahead of schedule

Comfortable being contactable after work hours and on weekends when on‑call

Willingness to travel outstation and overseas as needed

Passion for aligning with the Company’s Leadership Principles and protecting Lee’s interests at all times

If you are a proactive problem‑solver who loves turning technology into real business impact and you believe good food should be accessible to everyone, come build the future with us at Lee’s.

Millions of people depend on us every day for their affordable food.

Lee's is a global leader in selling, marketing, and distributing food and non‑food products to restaurants, healthcare, educational facilities, hospitality businesses, and more. With a vast network, Lee's operates across Southeast Asia and internationally, providing its customers with a wide range of products and services. The company focuses on delivering quality products, innovative solutions, and excellent customer service to support the success of its clients in the food service industry.

Join us in our mission of food equality, where we strive to ensure every person has access to quality products at affordable prices

Millions of people depend on us every day for their affordable food.

Lee's is a global leader in selling, marketing, and distributing food and non‑food products to restaurants, healthcare, educational facilities, hospitality businesses, and more. With a vast network, Lee's operates across Southeast Asia and internationally, providing its customers with a wide range of products and services. The company focuses on delivering quality products, innovative solutions, and excellent customer service to support the success of its clients in the food service industry.

Join us in our mission of food equality, where we strive to ensure every person has access to quality products at affordable prices

What can I earn as an Information Technology Executive