IT Technical Support, Junior

UpGrowth HR Sdn. Bhd.; Klang City; On-site; MYR 36,000 - 60,000; Full time

Job summary

UpGrowth HR Sdn. Bhd. is seeking a technical support and web systems specialist in Malaysia to provide troubleshooting for in-house systems and assist with maintenance using PHP and frameworks such as CodeIgniter or Laravel.

You will collaborate with the development team to ensure smooth system functionality, monitor performance, and document processes for reference in a fast-paced environment.

Qualifications

• Diploma or degree in Computer Science, IT or related field.
• Knowledge of PHP and PHP frameworks CodeIgniter or Laravel is required.
• Strong problem-solving and analytical skills.
• Able to work independently and in fast-paced environments.

Responsibilities

• Provide technical support and troubleshooting for in-house systems.
• Assist in maintaining and improving web systems using PHP and frameworks (CodeIgniter/Laravel).
• Collaborate with the development team to ensure smooth system functionality and resolve issues promptly.
• Monitor system performance, perform updates, and support integration with third-party tools or APIs.
• Document technical processes and maintain proper records for reference.

Skills

PHP

CodeIgniter

Laravel

Education

Diploma/Degree in Computer Science

Information Technology related field

Job description

JOB RESPONSIBILITIES:

• Provide technical support and troubleshooting for in-house systems and applications.

• Assist in maintaining and improving web systems using PHP and frameworks such as CodeIgniter or Laravel.

• Collaborate with the development team to ensure smooth system functionality and resolve technical issues promptly.

• Monitor system performance, perform updates, and support integration with third-party tools or APIs.

• Document technical processes and maintain proper records for reference.

JOB REQUIREMENTS:

• Diploma/Degree in Computer Science, Information Technology, or related field.

• Knowledge in PHP, CodeIgniter, or Laravel framework is required.

• Strong problem-solving and analytical skills.

• Able to work independently and under pressure in a fast-moving environment.