IT Systems Engineer: Infrastructure & Security

Sinergia Talents; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Sinergia Talents is seeking an IT Support Engineer to ensure smooth operations of corporate endpoints, email, virtualization, and security across our network and branches.

You will manage VMware virtualization, endpoint protection, Exchange Online, and printer ecosystems while supporting Windows and macOS environments. Strong troubleshooting and communication are essential. This role is based in Malaysia, PJ area with hybrid work options where applicable.

Qualifications

• Minimum 3 years hands-on IT support or systems administration experience.
• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• Certifications such as VMware VCTA/VCP, CompTIA Security+, or Microsoft 365 certifications are advantageous.
• Strong problem-solving and communication skills to handle internal stakeholders.

Responsibilities

• Monitor, provision, and configure VMware virtual machines (ESXi/vCenter) for internal infra needs.
• Deploy and monitor enterprise endpoint security solutions and patch management.
• Perform Exchange Online administration and manage mail flows, groups, and mailboxes.
• Maintain and service printers and network peripherals; coordinate with vendors.
• Diagnose and resolve Windows/macOS hardware/software issues and system outages.
• Manage identity and access using Active Directory and Azure AD.
• Troubleshoot LAN/WAN, VPN, DNS/DHCP, and firewall configurations.
• Log incidents in ITSM and track hardware/software assets and licenses.
• Monitor backups and host performance; manage VM snapshots and datastore resources.

Skills

VMware ESXi/vCenter

Microsoft 365

Endpoint security

Windows/macOS support

Education

Diploma or Bachelor in IT/CS

Tools

VMware vSphere

Azure AD/M365 Admin

EDR/Antivirus tools

Job description

Sinergia Talents is seeking an IT Support Engineer to ensure smooth operations of corporate endpoints, email, virtualization, and security across our network and branches.

You will manage VMware virtualization, endpoint protection, Exchange Online, and printer ecosystems while supporting Windows and macOS environments. Strong troubleshooting and communication are essential. This role is based in Malaysia, PJ area with hybrid work options where applicable.