IT Support Analyst: Business Apps & Data Integration

PERSOL Workforce Solutions Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 33,000 - 45,000; Part time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking an IT Support Analyst (Business Application Support) in Malaysia to provide end-user technical support and assist with a system integration project. The role blends IT support duties with data-related migration and validation activities, offering hands-on exposure to enterprise-level initiatives.

The ideal candidate has a Bachelor's degree in IT or CS, 1-2 years of IT support experience, and solid Power BI skills.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related discipline
• Minimum 1-2 years of IT Support experience
• Strong knowledge of Power BI
• Experience in Data Cleaning, Data Entry, Data Validation, End-User Support & IT Troubleshooting

Responsibilities

• IT Support (70%): Provide first-level IT support to internal users, troubleshoot hardware, software, laptops, desktops, and Office issues, resolve issues remotely and provide on-site support, coordinate with external vendors for escalation
• Project Implementation Support (30%): Perform data cleansing, data entry, validation, and migration activities, support system integration and implementation initiatives, collaborate with vendors and stakeholders, assist with testing and user support, ensure successful rollout and stabilization

Skills

Analytical thinking

Communication skills

Problem-solving

Education

Bachelor's Degree in Information Technology, Computer Science, or related discipline

Tools

Power BI

Job description

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking an IT Support Analyst (Business Application Support) in Malaysia to provide end-user technical support and assist with a system integration project. The role blends IT support duties with data-related migration and validation activities, offering hands-on exposure to enterprise-level initiatives.

The ideal candidate has a Bachelor's degree in IT or CS, 1-2 years of IT support experience, and solid Power BI skills.