IT Solutions Analyst: Delivery & Optimization

McDonald's; Selangor; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading global fast-food chain in Malaysia is seeking an experienced IT Solutions Analyst to bridge organizational needs with technical solutions. This hybrid role involves responsibilities such as stakeholder elicitation, process mapping, and technical implementation of IT platforms. The ideal candidate will hold a relevant bachelor's degree, possess strong communication skills, and have expertise in SQL and business analysis. Join our Technology Solutions team to make a significant impact on our enterprise platforms.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Expertise in a core technology domain like Cloud or Network Engineering.
• Ability to troubleshoot complex technical problems independently.
• Experience with SQL for data analysis and basic scripting.

Responsibilities

• Lead workshops to capture complex business requirements.
• Conduct process mapping and create technical specifications.
• Lead technical implementation of new IT platforms.
• Conduct performance analysis and resolve technical issues.
• Manage technical workstreams within IT projects.

Skills

Business Analysis

System Implementation

Project Execution

SQL

Communication Skills

Education

Bachelor's degree in Computer Science or related field

Tools

PowerShell

Job description

A leading global fast-food chain in Malaysia is seeking an experienced IT Solutions Analyst to bridge organizational needs with technical solutions. This hybrid role involves responsibilities such as stakeholder elicitation, process mapping, and technical implementation of IT platforms. The ideal candidate will hold a relevant bachelor's degree, possess strong communication skills, and have expertise in SQL and business analysis. Join our Technology Solutions team to make a significant impact on our enterprise platforms.