IT Services Associate & Operations Support

KPJ Selangor Specialist Hospital; Ipoh; Presencial; MYR 56.000 - 89.000; Jornada completa

Descripción de la vacante

KPJ Selangor Specialist Hospital is seeking an organized IT professional to provide frontline IT support in line with the hospital's vision and IT Services scope. You will assist with backups, troubleshooting, and the implementation of new projects while supervising IT staff and ensuring security and preventive maintenance.

You will participate in service meetings, maintain effective communication, and conduct regular server farm rounds to keep IT services running smoothly and in accordance with

Responsabilidades

• Understand and carry out IT support aligned with the hospital's vision, mission, philosophy, goals and objectives, within the scope of IT Services.
• Understand the service organizational structure.
• Attend service meetings to discuss issues and matters relating to service operations.
• Receive calls from staff and provide IT support as assigned by the Head of IT Services.
• Conduct regular rounds of the server farm.
• Assist the Head of IT Services with backup, troubleshooting, implementation of new projects, management of master files, preventive maintenance, procurement and security.
• Supervise IT staff in the daily operation of IT Services.
• Inform the Head of IT Services when circumstances change in a way that may affect IT Services standards.

Descripción del empleo

KPJ Selangor Specialist Hospital is seeking an organized IT professional to provide frontline IT support in line with the hospital's vision and IT Services scope. You will assist with backups, troubleshooting, and the implementation of new projects while supervising IT staff and ensuring security and preventive maintenance.

You will participate in service meetings, maintain effective communication, and conduct regular server farm rounds to keep IT services running smoothly and in accordance with