IT Risks Manager, Risks & Controls, (Permanent) M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 70,000 - 120,000; Full time

Job summary

CACEIS Malaysia, part of Crédit Agricole Group, is seeking a Risk & Controls professional for Information Systems and IT Security. The role focuses on incident management, IT control reviews, and supporting resilience across the organization.

Based in IOI City, Putrajaya, you will help monitor IT incidents, coordinate crisis responses, and contribute to second-line controls to ensure reliable operations.

Qualifications

• Experience in risk and controls within IT/Information Security is beneficial.
• Strong analytical and problem-solving abilities.

Responsibilities

• Manage IT operational incidents in coordination with IT teams and document outcomes.
• Perform 2.1 controls and review IT risk mapping in cooperation with the 2nd line of defense.
• Coordinate crisis resolution in the operational environment and provide timely recommendations.
• Monitor IT service quality and report trends and performance to IS and IT Security management.
• Act as a reference point in your field within CACEIS and contribute to process improvements.

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls.

By joining the Risk and Controls team dedicated to the Information Systems and IT Security sectors, you will be in charge of managing operational incidents in coordination with IT, carrying out 2.1 controls and reviewing the IT risk mapping, in coordination with the second line of defense.

More specifically, this team aims to monitor IT incidents that have an impact on operational activities and their proper recording in reference tools, you monitor the quality of Service provided by the IT teams and systems by providing regular information on trends and performance to the manager of the Information Systems and IT Security sectors.

You may be required to coordinate the resolution of crisis situations impacting operational activities. You bring your expertise in solving complex or new problems with a strategic scope or for clients. You will play a role as a referent in your field of expertise within CACEIS.

Region: Malaysia

Working hours - 9:00AM - 6:00PM