IT Risks Manager, Risks & Controls

CACEIS Malaysia; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Sports (Gym)

Parking Allowance

Shift Allowance

Optical Benefit

Job summary

CACEIS Malaysia is seeking a Risk & Controls professional to manage IT incidents, coordinate cross-functional teams, and strengthen controls in the information systems environment. You will monitor incident recording, develop action plans, and contribute to risk mapping with IT and security colleagues.

The role requires a university IT degree, strong communication, and at least 6 years in financial/IT settings; multi-stakeholder coordination is essential.

Qualifications

• Relevant university degree in IT.
• Relevant risk and asset servicing experience preferred but not essential.
• Preferably minimum 6 years experience in the financial/IT industry.
• Strong written and oral communication skills.
• Able to engage and manage stakeholders in a complex environment.

Responsibilities

• Operational Incident Management: ensure correct description of IT incidents.
• Lead the coordination unit between IT and operational staff with management.
• Confirm causes of incidents and monitor action plans.
• Participate in reviewing control plans with IT and security teams.
• Carry out level 2.1 controls and write control reports.
• Support risk mapping with IT and security teams; challenge mappings.
• Follow up errors and draw up risk indicator reports.

Skills

Risk management

IT security coordination

Stakeholder management

Communication skills

Analytical thinking

Education

Relevant university degree in Information Technology

Job description

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls.

By joining the Risk and Controls team dedicated to the Information Systems and IT Security sectors, you will be in charge of managing operational incidents in coordination with IT, carrying out 2.1 controls and reviewing the IT risk mapping, in coordination with the second line of defense.

More specifically, this team aims to monitor IT incidents that have an impact on operational activities and their proper recording in reference tools, you monitor the quality of Service provided by the IT teams and systems by providing regular information on trends and performance to the manager of the Information Systems and IT Security sectors.

You may be required to coordinate the resolution of crisis situations impacting operational activities. You bring your expertise in solving complex or new problems with a strategic scope or for clients. You will play a role as a referent in your field of expertise within CACEIS.

Region: Malaysia

Working hours - 9:00AM – 6:00PM

What will you do?

Operational Incident Management:

You will ensure the correct description of IT incidents detected by operational staff or IT teams.

You lead the coordination unit, if necessary, between IT and operational staff in liaison with management.

You confirm that the causes of incidents are correctly identified and that the action plans to remedy them are monitored, challenging and following them.

Level 2.1 Controls

You participate with the information systems and IT security departments in the review of their control plan to check that they are up-to-date and consistent with the evolution of their activities.

You carry out level 2.1 controls.

You write control reports and issue recommendations when the results are not satisfactory.

You present the consolidated results including the results of level 1 controls in the dedicated committees. Risk Mapping

You support the IT and security teams in the establishment of the risk map.

You challenge the mapping of IT and security risks

Other work:

You follow up on the errors recorded in order to check the consistency of the amounts recorded with those declared in the incident records.

You will draw up reports on risk indicators that list information relating to reported incidents as well as action plans .

What do you need to succeed?

Must-have

Relevant university degree in Information Technology.

Relevant risk and asset servicing experience preferred but not essential.

Preferably minimum 6 years experience in the financial/Information Technology industry.

Comprehensive business knowledge – structure, processes, procedures and technology. Preferably in Asset Servicing business.

Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.

Able to navigate large organizations and build collaborative relationships; Proven ability to engage and manage stakeholders in a complex environment

Nice-to-have

Ability to analyze and synthesize.

Critical thinking

General IT knowledge.

Multi-stakeholder coordination.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Perks and benefits Medical Education support Dental Sports (e.g. Gym) Parking Allowance, Shift Allowance, Optical Benefi

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients.

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe including Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardised processes to meet the diverse needs of its clients.