IT Risks Manager, Risks & Controls, (Permanent) M/F

Caceis Group; Putrajaya; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Performance bonuses

Flexible benefits

Competitive compensation

Job summary

Crédit Agricole CACEIS Malaysia is seeking a seasoned Risk & Controls specialist to manage IT incidents and drive first- and second-line controls. You will work with IT, security, and operations to map risks, review control plans, and report findings.

Strong communication with senior management is required. Based in Putrajaya, the role emphasizes incident governance, risk mapping, and cross-functional collaboration within asset servicing, with standard working hours and opportunities for growth

Qualifications

• Relevant university degree in Information Technology.
• Experience in risk and asset servicing preferred but not essential.
• Minimum 6 years experience in financial/IT industry.

Responsibilities

• Ensure accurate description of IT incidents detected by staff or IT teams.
• Lead the coordination unit between IT and operational staff in liaison with management.
• Confirm root causes of incidents and monitor corrective action plans.

Skills

IT knowledge

Communication skills

Stakeholder management

Analytical thinking

Education

Bachelor Degree / BSc Degree or equivalent Training / Specialization

Tools

Risk management tools

Job description

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls.

By joining the Risk and Controls team dedicated to the Information Systems and IT Security sectors, you will be in charge of managing operational incidents in coordination with IT, carrying out 2.1 controls and reviewing the IT risk mapping, in coordination with the second line of defense.

More specifically, this team aims to monitor IT incidents that have an impact on operational activities and their proper recording in reference tools, you monitor the quality of Service provided by the IT teams and systems by providing regular information on trends and performance to the manager of the Information Systems and IT Security sectors.

You may be required to coordinate the resolution of crisis situations impacting operational activities. You bring your expertise in solving complex or new problems with a strategic scope or for clients. You will play a role as a referent in your field of expertise within CACEIS.

Region: Malaysia

Working hours - 9:00AM - 6:00PM

Complément

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Minimum level of study

Bachelor Degree / BSc Degree or equivalent Training / Specialization

• Relevant university degree in Information Technology.
• Relevant risk and asset servicing experience preferred but not essential.
• Preferably minimum 6 years experience in the financial/Information Technology industry.

Minimum experience level 6-10 years Skills needed

Operational Incident Management:

• You will ensure the correct description of IT incidents detected by operational staff or IT teams.
• You lead the coordination unit, if necessary, between IT and operational staff in liaison with management
• You confirm that the causes of incidents are correctly identified and that the action plans to remedy them are monitored, challenging and following them.

Level 2.1 Controls

• You participate with the information systems and IT security departments in the review of their control plan to check that they are up-to-date and consistent with the evolution of their activities.
• You carry out level 2.1 controls.
• You write control reports and issue recommendations when the results are not satisfactory.
• You present the consolidated results including the results of level 1 controls in the dedicated committees.

Risk Mapping

• You support the IT and security teams in the establishment of the risk map.
• You challenge the mapping of IT and security risks.

Other work:

• You follow up on the errors recorded in order to check the consistency of the amounts recorded with those declared in the incident records.
• You will draw up reports on risk indicators that list information relating to reported incidents as well as action plans .

IT tools

• Comprehensive business knowledge – structure, processes, procedures and technology. Preferably in Asset Servicing business.
• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.
• Able to navigate large organizations and build collaborative relationships; Proven ability to engage and manage stakeholders in a complex environment.
• Ability to analyze and synthesize.
• Critical thinking.
• General IT knowledge.
• Multi-stakeholder coordination.

Company Crédit Agricole CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.