IT Project Manager

EPF Malaysia; Petaling Jaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

EPF Malaysia invites applications for an IT Project Manager to lead digital and non-digital projects aligned with corporate strategy. You will manage both waterfall and agile initiatives, develop plans and budgets, gather requirements, and ensure regulatory compliance.

The role requires coordinating with internal and external stakeholders and communicating milestones and risks clearly. Candidate must have extensive SDLC/Agile experience, strong leadership and communication skills, and a proven

Qualifications

• Demonstrated experience in coordinating and managing complex IT projects.
• Strong understanding of SDLC and Agile methodologies.
• Experience leading cross-functional teams and programs in financial services or enterprise environments.
• Proven ability to manage vendors, procurement, and contracts across multi-project portfolios.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Plan and manage digital and non-digital projects per SDLC or Agile.
• Supervise implementation of applications projects to meet requirements, cost, time and benefits.
• Develop and manage project plans and budgets; coordinate requirements and approvals.
• Communicate milestones, risks and status updates to stakeholders.
• Organise PSC and PWC meetings and prepare approval papers for initiatives.

Skills

Agile experience

Stakeholder management

Leadership

Communication skills

Negotiation

Education

Bachelor's degree in IT or related field

Tools

JIRA

Job description

JOB SUMMARY

The IT Project Manager, you will play a key role in plan and manage digital and non-digital projects in line with corporate strategy and goals, using either SDLC or Agile Methodology. Manage and supervise the implementation of applications projects (waterfall and agile) to meet users requirements, objectives, cost, timeline and expected benefits. Develop and manage project plans and budgets, coordinate business requirements gathering, documentation and stakeholders approval to ensure successful project delivery while meeting regulatory and compliance requirements. Collaborate with both internal and external stakeholders, establish good working relationship with stakeholders, and effectively communicate project milestones, risks and status updates to ensure alignment and transparency throughout the project lifecycle.

RESPONSIBILITIES

Project Management:

• Ensure projects are managed as planned, meeting scope, objectives, timelines, and costs.
• Oversee project interdependencies involving multiple workstreams.
• Ensure accurate and timely project reporting for transparency and visibility of progress and issues.

Stakeholder Communication:

• Collaborate with internal and external stakeholders on project status, schedule, changes, and issues/risks.
• Work with the business to understand their needs, suggest ideas, and provide solutions.
• Create and monitor risk response plans.
• Maintain continuous engagement and communication with stakeholders, project teams, and vendors.
• Organize and conduct PSC and PWC meetings with stakeholders and senior management, including preparing approval papers for initiatives and projects.

Project Standards:

• Ensure standard project management methods and tools are used.
• Supervise ITIL Change Management processes and ensure proper documentation.
• Ensure projects adhere to internal standards, audit processes, and meet technical and user specifications.
• Conduct Post Implementation Reviews and lessons learned.

Team and Supplier Management:

• Manage supplier delivery and quality.
• Lead project teams to reduce defect leakage for SIT/UAT/Production.

Financial Management:

• Manage project CAPEX until implementation and transition to application/service owner for recurring OPEX.
• Assist in business case preparation, RFP, and participate in the tender process and contract management.

SKILLS & QUALIFICATIONS

Preferred Qualifications & Requirement:

• Malaysian citizen
• Passed the Malay Language (including oral test) at Sijil Pelajaran Malaysia (SPM) level.
• Bachelor's degree in information technology, Information Systems, Computer Science, Engineering, or a related field.
• Certifications: Project Management and Scrum Master certifications are highly preferred.
• Minimum of 10 years of total working experience, including 7 to 10 years of relevant experience in software project and/or programme management, preferably involving complex, enterprise-wide technology initiatives. Strong understanding of software development lifecycle (SDLC) models, with in-depth knowledge of both traditional and agile project management principles and practices.
• Demonstrated experience in managing at least 5 end-to-end project lifecycles, from inception and business case development through RFP/tender, vendor evaluation and selection, planning, implementation, transition and operations.
• Experience in managing or contributing to programme-level initiatives, including coordination across multiple projects, stakeholders, workstreams and dependencies.
• Previous experience in the financial services industry.
• Recent exposure (within the last 5 years) to enterprise solutions and technology platforms, with demonstrated experience in core system implementation, modernisation, transformation and/or migration programmes, including solutions supporting digital channels, operations, ERP, fund systems/solutions, or other enterprise environments.
• Demonstrated ability to work across the full project/programme lifecycle, including requirements, planning, governance, procurement, vendor management, delivery, risk and issue management, stakeholder management, implementation and transition to operations.

Skills:

• Demonstrated Ability to coordinate and plan sprints around business requirements, cultivating Agile values and principles.
• Experience with Agile frameworks or methods (e.g., Scrum, Kanban) and proficiency in Agile project management tools (e.g., JIRA).
• Excellent communication, facilitation, negotiation, and coaching skills.
• Familiarity with requirement gathering through user stories, prioritizing, facilitating workshops, and documentation.
• Skilled in business partnering, ability to learn new business domains, requirements elicitation and management, business process analysis and design, and usability.

Leadership Requirements:

• Demonstrated Proven leadership skills with the ability to motivate, guide and influence teams towards achieving project and programme objectives.
• Strong decision-making and problem-solving capabilities, with the ability to drive projects forward and manage challenges effectively.
• Demonstrated ability to manage and resolve conflicts effectively while maintaining constructive stakeholder relationships.
• Experience in leading cross-functional teams and fostering a collaborative, outcome-oriented work environment.
• Ability to mentor, coach and develop team members, promoting their professional growth and capability development.
• Strong presentation and communication skills, with the ability to present project and programme updates, key issues, risks, recommendations and outcomes clearly and effectively to senior management and diverse stakeholder groups.

PLACEMENT

Programme Management Section, Digital Architecture & Innovation Department

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.