IT Portfolio Manager (Vendor Strategy)

Ambition; Kuala Lumpur; On-site; MYR 150,000 - 190,000; Full time

Job summary

Ambition, a leading organization in the Kuala Lumpur area, seeks an experienced Vendor Management leader to oversee strategic technology vendors across banking and regulated industries. You will drive governance, performance reviews, risk controls, and contractual renegotiations while coordinating with Technology, Risk, Legal, Compliance, and Finance teams.

The role emphasizes strong stakeholder engagement, executive reporting, and value realization through cost optimization and service

Qualifications

• 8-10 years of experience in vendor management, supplier governance, procurement, contract management, third-party risk, or IT service management within banking, financial services, or regulated industries.
• Strong experience managing vendor performance, governance frameworks, executive reporting, and issue remediation.
• Good understanding of cloud, infrastructure, cybersecurity, data, software delivery, managed services, and operational resilience.
• Knowledge of contract management, spend analysis, supplier risk, benchmarking, renewals, and business continuity planning.
• Strong stakeholder management, analytical, commercial, and communication skills with the ability to engage senior leadership and external partners.
• Exposure to ITIL, COBIT, ISO 27001, outsourcing governance, or vendor risk management frameworks is an advantage.

Responsibilities

• Manage strategic technology vendors to ensure strong service delivery, operational resilience, risk compliance, and commercial value.
• Establish vendor governance processes, performance reviews, escalations, risk controls, and remediation activities.
• Define and monitor vendor KPIs, SLAs, delivery commitments, and service recovery initiatives.
• Partner with Technology, Procurement, Risk, Legal, Compliance, Cybersecurity, Finance, and business stakeholders on vendor-related decisions.
• Drive contract renewals, cost optimization, benchmarking, negotiations, and value realization initiatives.
• Prepare executive dashboards, risk reports, performance reviews, and strategic recommendations for senior management.

Skills

Vendor management

Governance frameworks

Executive reporting

Stakeholder engagement

Cloud and cybersecurity awareness

Contract management

Cost optimization

Tools

ITIL

COBIT

ISO 27001

Outsourcing governance

Vendor risk management

Job description

Job Responsibilities

• Manage strategic technology vendors to ensure strong service delivery, operational resilience, risk compliance, and commercial value.
• Establish vendor governance processes, performance reviews, escalations, risk controls, and remediation activities.
• Define and monitor vendor KPIs, SLAs, delivery commitments, and service recovery initiatives.
• Partner with Technology, Procurement, Risk, Legal, Compliance, Cybersecurity, Finance, and business stakeholders on vendor-related decisions.
• Drive contract renewals, cost optimization, benchmarking, negotiations, and value realization initiatives.
• Prepare executive dashboards, risk reports, performance reviews, and strategic recommendations for senior management.

Job Requirements

• 8-10 years of experience in vendor management, supplier governance, procurement, contract management, third-party risk, or IT service management within banking, financial services, or regulated industries.
• Strong experience managing vendor performance, governance frameworks, executive reporting, and issue remediation.
• Good understanding of cloud, infrastructure, cybersecurity, data, software delivery, managed services, and operational resilience.
• Knowledge of contract management, spend analysis, supplier risk, benchmarking, renewals, and business continuity planning.
• Strong stakeholder management, analytical, commercial, and communication skills with the ability to engage senior leadership and external partners.
• Exposure to ITIL, COBIT, ISO 27001, outsourcing governance, or vendor risk management frameworks is an advantage.