Vendor Management Governance Advisor

MetLife; Kuala Lumpur; Presencial; MYR 100.000 - 160.000; Jornada completa

Descripción de la vacante

MetLife’s Global Business Solutions (GBS) team in Malaysia seeks a Vendor Management Governance Advisor to partner with Vendor and Engagement Managers across regions, ensuring consistent application of vendor standards and reporting practices to strengthen governance maturity.

This role acts as a trusted advisor, delivering training, enablement, and support to stakeholders while coordinating with Procurement, Third Party Risk Management, Legal, and Compliance to drive efficiency and risk

Formación

• Bachelor’s degree or equivalent experience.
• 3–5+ years in vendor management, procurement, governance, or related fields.
• Strong organizational, coordination, and project management skills.
• Ability to manage multiple priorities and stakeholders in a matrixed environment.
• Excellent verbal and written communication abilities.
• Ability to interpret policies, standards, procedures, and governance requirements.

Responsabilidades

• Serve as regional representative of the Vendor Management Center of Excellence.
• Produce governance reporting, dashboards, and insights across regions.
• Provide day-to-day support to Vendor Managers, Engagement Managers, and Procurement.
• Support governance activities across the vendor lifecycle including onboarding and offboarding.
• Identify opportunities for process improvements, automation, and data quality enhancements.

Conocimientos

Project management

Communication

Analytical thinking

Prioritization

Policy interpretation

Educación

Bachelor's degree

Descripción del empleo

The Team You Will Join

MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.

The Team You Will Join

MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.

The Opportunity

The Vendor Management Governance team serves as the field extension of the Vendor Management Center of Excellence (VM COE), supporting the consistent adoption and execution of vendor management standards, governance requirements, and operating practices across business units and regions. The team partners closely with Vendor Managers, Engagement Managers, Procurement, Third Party Risk Management, Legal, Compliance, and business stakeholders to strengthen governance effectiveness and vendor management maturity.

The Vendor Management Governance Advisor serves as a regional governance partner responsible for supporting Vendor Managers and Engagement Managers in executing enterprise vendor management standards and governance requirements.

This role acts as a trusted advisor and governance resource, helping stakeholders understand and apply vendor management policies, standards, reporting expectations, governance requirements, and operating procedures. The position supports governance consistency, program effectiveness, stakeholder enablement, and adoption of enterprise vendor management practices across assigned regions and business areas.

Key Responsibilities

Regional Vendor Management Governance Support

• Serve as a regional representative of the Vendor Management Center of Excellence.
• Promote consistent adoption and execution of enterprise vendor management standards, templates, process
• es, and operating requirements.
• Provide guidance regarding vendor segmentation, governance requirements, and vendor management responsibilities.
• Monitor adherence to vendor management standards and identify areas requiring remediation or additional support.
• Support ongoing improvement of vendor management practices through feedback, standardization efforts, and continuous improvement initiatives.

Governance, Reporting, and Monitoring

• Produce reporting and insights related to governance participation, adherence, vendor performance trends, and program effectiveness.
• Support development and maintenance of dashboards, scorecards, metrics, and management reporting.
• Analyze governance data to identify trends, risks, adoption challenges, and improvement opportunities.
• Escalate governance concerns, program risks, and material issues to leadership as appropriate.
• Support and participate in regional governance forums, leadership updates, and management presentations to communicate key risks and trends.

Stakeholder Enablement and Support

• Provide day-to-day support and consultation to Vendor Managers, Engagement Managers, Procurement, and business stakeholders.
• Support delivery of training, awareness, coaching, and enablement activities.
• Assist with onboarding of new Vendor Managers and Engagement Managers.
• Partner with regional TPRM teams to for general support and to form regional communities of practice and knowledge-sharing activities.
• Support coordination across Procurement, Third Party Risk Management, Legal, Compliance, Finance, Technology, and business functions.

Vendor Lifecycle Governance

• Support governance activities throughout the vendor lifecycle, including onboarding, segmentation, governance reviews, performance monitoring, transitions, and offboarding.
• Assist stakeholders in navigating governance processes and escalation requirements.
• Monitor lifecycle activities and support compliance with governance expectations.

Continuous Improvement

• Support implementation of new governance initiatives, tools, reporting capabilities, and operating model enhancements.
• Identify opportunities to improve efficiency, automation, governance effectiveness, and data quality.
• Contribute to development of best practices, guidance materials, and supporting documentation.
• Support adoption and usage of VM tools, reporting capabilities, automation opportunities, and data quality improvements.
• Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5+ years of experience in Vendor Management, Procurement, Governance, Third Party Risk Management, Operations, Compliance, or a related field.
• Strong organizational, coordination, and project management skills.
• Ability to manage multiple priorities and stakeholders in a matrixed environment.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to interpret policies, standards, procedures, and governance requirements.

Preferred Qualifications

• Experience working in financial services, insurance, or another regulated industry.
• Familiarity with vendor management, supplier governance, or third-party risk management practices.
• Experience supporting governance programs, reporting, and operational controls.
• Experience working across global teams and regions.
• Ability to support stakeholders across multiple countries, business functions, and organizational levels.
• Experience delivering training, coaching, or stakeholder enablement activities preferred.