IT Infrastructure Staff Engineer

Unigen Technology Sdn Bhd; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Unigen Technology Sdn Bhd is seeking an IT Infrastructure Staff Engineer in Malaysia to design, configure, and maintain enterprise network, server, and cloud environments. You will act as escalation point during outages, driving rapid troubleshooting and restoration to minimize business impact.

The role covers WAN/LAN, SD-WAN, virtualization, security, scripting, backup and DR, and ELV systems like IP CCTV and access control.

Qualifications

• 6+ years of progressive IT infrastructure engineering and systems administration.
• Proven ability to manage cross-functional IT projects and process improvement methodologies (ITIL, PMP, or Agile is a plus).
• Experience with high-uptime, mission-critical environments.
• Strong knowledge of networking protocols and enterprise hardware (Cisco) with Wi-Fi management.

Responsibilities

• Design, configure, and maintain enterprise LAN/WAN, SD-WAN, routing, switching, and wireless networks.
• Oversee virtualization and cloud environments (VMware, Hyper-V, AWS, Google).
• Implement and manage security protocols including firewalls, VPNs, IDS/IPS, zero-trust.
• Develop scripts to automate deployments and monitoring.
• Plan backups, DR, and BC plans; ensure security standards.
• Lead infrastructure projects and continuous improvement.
• Act as escalation point during outages and perform root-cause analysis.
• Oversee ELV systems: IP CCTV, VMS, access control.

Skills

IT infrastructure engineering

Network architecture

Systems administration

Project management

Automation scripting

Tools

VMware

Hyper-V

AWS

Google Cloud

Windows Server

Active Directory

Google Workspace

Ubiquiti

Cisco hardware

Fortinet

VMS

ELV CCTV

Job description

IT Infrastructure Staff Engineer role responsible for designing, configuring, and maintaining enterprise network infrastructure, server and cloud environments, and security protocols. This position serves as the definitive escalation point during severe outages, driving rapid troubleshooting and infrastructure service restoration with top priority to minimize business impact.

Key responsibilities

Design, configure, and maintain enterprise LAN/WAN, SD-WAN, routing, switching, load balancing solutions and comprehensive wireless networks management, with emphasis on managing Ubiquiti infrastructure and controllers

Oversee administration, provisioning, and lifecycle management of physical hardware, virtualization platforms (VMware, Hyper-V), and cloud environments (AWS, Google), encompassing both Windows and Linux operating systems

Implement, audit, and manage strict security protocols, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and zero-trust architectures

Develop scripts (PowerShell, Python, Bash) to automate deployments and system monitoring

Architect and test robust backup, disaster recovery, and business continuity plans while ensuring infrastructure complies with industry security standards

Act as the definitive escalation point during severe outages, driving rapid troubleshooting, root cause analysis, and IT infrastructure service restoration

Lead end-to-end infrastructure projects and continuous improvement initiatives, managing system upgrades, technology rollouts, and strategic optimizations

Oversee design, installation, integration, and lifecycle maintenance of Extra Low Voltage (ELV) systems, specifically focusing on enterprise IP CCTV, video management systems (VMS), and physical access control systems

About you

6+ years of progressive, hands-on experience in IT infrastructure engineering, network architecture, and systems administration in high-uptime, mission-critical environments

Proven capability in managing cross-functional IT projects, infrastructure expansions, and continuous process improvement methodologies (ITIL, PMP, or Agile experience is a plus)

Proven track record of operating effectively under pressure, with a strong operational urgency mindset to resolve line down issues efficiently

Deep operational understanding of advanced networking protocols, enterprise hardware (specifically Cisco), and extensive experience in Wi-Fi management, particularly with Ubiquiti networks and deployment

Advanced skills in managing Windows Server environments, Active Directory and Google Workspace

Proven ability to harden infrastructure against emerging threats, manage endpoint detection and response (EDR) tools, and configure enterprise firewalls (Fortinet)

Relevant industry credentials (e.g., CCNP, CISSP, CISM, AWS Certified Solutions Architect, VMware VCP, Google Workspace Administrator, ITIL) are strongly preferred