IT Infrastructure Staff Engineer

Unigen Technology Sdn Bhd; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Unigen Technology Sdn Bhd is seeking an IT Infrastructure Staff Engineer to design, configure, and maintain enterprise network infra, server and cloud environments, and security protocols. You will serve as escalation point during outages to restore services quickly.

The role requires 6+ years in IT infrastructure, strong networking, platform administration (Windows/Linux), and hands‑on experience with Cisco and Ubiquiti technologies, VMware/Hyper‑V, AWS and Google Cloud.

Qualifications

• 6+ years of progressive, hands‑on experience in IT infrastructure engineering and network architecture
• Proven capability in managing cross‑functional IT projects and continuous process improvement
• Strong operational urgency mindset to resolve line down issues efficiently
• Deep understanding of advanced networking protocols and enterprise hardware (Cisco)
• Extensive experience in Wi‑Fi management, particularly with Ubiquiti networks
• Advanced skills in Windows Server environments, Active Directory, and Google Workspace
• Proven ability to harden infrastructure and manage EDR tools and enterprise firewalls (Fortinet)
• Credentials such as CCNP, CISSP, CISM, AWS Certified Solutions Architect, VMware VCP, Google Workspace Administrator, ITIL preferred

Responsibilities

• Design, configure, and maintain enterprise LAN/WAN, SD‑WAN, routing, switching, and wireless networks
• Oversee hardware provisioning, virtualization (VMware, Hyper‑V) and cloud environments (AWS, Google)
• Implement and audit security protocols including firewalls, VPNs, IDS/IPS, and zero‑trust architectures
• Develop scripts (PowerShell, Python, Bash) to automate deployment and monitoring
• Architect and test backup, disaster recovery, and business continuity plans
• Serve as escalation point during outages to drive rapid troubleshooting and restoration
• Lead end‑to‑end infrastructure projects and optimizations
• Oversee ELV systems such as IP CCTV, VMS, and physical access controls

Skills

IT infrastructure engineering

Network architecture

Systems administration

Wi‑Fi management

Cloud platforms

Education

CCNP

CISSP

CISM

AWS Certified Solutions Architect

VMware VCP

Google Workspace Administrator

ITIL

Tools

Cisco hardware

Ubiquiti networks

VMware

Hyper-V

AWS

Google Cloud

Windows Server

Active Directory

Google Workspace

Fortinet

Job description

IT Infrastructure Staff Engineer role responsible for designing, configuring, and maintaining enterprise network infrastructure, server and cloud environments, and security protocols. This position serves as the definitive escalation point during severe outages, driving rapid troubleshooting and infrastructure service restoration with top priority to minimize business impact.

Key responsibilities

Design, configure, and maintain enterprise LAN/WAN, SD-WAN, routing, switching, load balancing solutions and comprehensive wireless networks management, with emphasis on managing Ubiquiti infrastructure and controllers

Oversee administration, provisioning, and lifecycle management of physical hardware, virtualization platforms (VMware, Hyper-V), and cloud environments (AWS, Google), encompassing both Windows and Linux operating systems

Implement, audit, and manage strict security protocols, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and zero-trust architectures

Develop scripts (PowerShell, Python, Bash) to automate deployments and system monitoring

Architect and test robust backup, disaster recovery, and business continuity plans while ensuring infrastructure complies with industry security standards

Act as the definitive escalation point during severe outages, driving rapid troubleshooting, root cause analysis, and IT infrastructure service restoration

Lead end-to‑end infrastructure projects and continuous improvement initiatives, managing system upgrades, technology rollouts, and strategic optimizations

Oversee design, installation, integration, and lifecycle maintenance of Extra Low Voltage (ELV) systems, specifically focusing on enterprise IP CCTV, video management systems (VMS), and physical access control systems

About you

6+ years of progressive, hands‑on experience in IT infrastructure engineering, network architecture, and systems administration in high‑uptime, mission‑critical environments

Proven capability in managing cross‑functional IT projects, infrastructure expansions, and continuous process improvement methodologies (ITIL, PMP, or Agile experience is a plus)

Proven track record of operating effectively under pressure, with a strong operational urgency mindset to resolve line down issues efficiently

Deep operational understanding of advanced networking protocols, enterprise hardware (specifically Cisco), and extensive experience in Wi‑Fi management, particularly with Ubiquiti networks and deployment

Advanced skills in managing Windows Server environments, Active Directory and Google Workspace

Proven ability to harden infrastructure against emerging threats, manage endpoint detection and response (EDR) tools, and configure enterprise firewalls (Fortinet)

Relevant industry credentials (e.g., CCNP, CISSP, CISM, AWS Certified Solutions Architect, VMware VCP, Google Workspace Administrator, ITIL) are strongly preferred