IT Infrastructure Specialist: Elevate Systems & Security

Celestica; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions company located in Penang is seeking a Specialist in IT Infrastructure. This role focuses on installing, maintaining, and optimizing the operating environment while ensuring reliability and security. Responsibilities include troubleshooting user issues, leading projects, and exploring continuous improvement opportunities. The ideal candidate has strong knowledge of Windows and networking, alongside excellent customer service and problem-solving skills. This position requires 4 to 6 years of relevant experience and a Bachelor’s degree or equivalent.

Qualifications

• 4 to 6 years of relevant experience in a similar role or industry.
• In-depth knowledge of Windows OS and desktop environments.
• Fundamental knowledge of networking concepts.

Responsibilities

• Install and maintain the site's operating environment.
• Monitor and respond to incidents and problems.
• Lead projects and change management initiatives.
• Perform service monitoring and reporting.
• Explore new solutions for continuous improvement.

Skills

Customer service orientation

Analytical skills

Troubleshooting skills

Communication skills

Leadership skills

Project planning

Windows OS knowledge

Networking concepts

Infrastructure service management

End-point security management

Education

Bachelor's Degree or equivalent

Tools

Microsoft Windows

Linux

Job description

A technology solutions company located in Penang is seeking a Specialist in IT Infrastructure. This role focuses on installing, maintaining, and optimizing the operating environment while ensuring reliability and security. Responsibilities include troubleshooting user issues, leading projects, and exploring continuous improvement opportunities. The ideal candidate has strong knowledge of Windows and networking, alongside excellent customer service and problem-solving skills. This position requires 4 to 6 years of relevant experience and a Bachelor’s degree or equivalent.