IT Domain & Security Administrator

Jungheinrich Business Excellence Center Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jungheinrich Business Excellence Center Malaysia Sdn. Bhd. is seeking an IT Specialist to support certificate and domain management across our global IT landscape.

You will help ensure secure, stable operations of digital certificates, TLS/SSL, DNS, and related security services. You will collaborate with international IT teams to manage lifecycles, service requests, and incidents while maintaining high security and operational standards.

Qualifications

• 2-5 years of IT infrastructure or related field.
• Strong knowledge of PKI, TLS/SSL, and certificate lifecycle management.
• Experience with DNS and domain management.
• Experience handling service requests and incidents.
• Good written and spoken English.

Responsibilities

• Manage and support digital certificates throughout their lifecycle, including issuance, renewal, replacement, and revocation.
• Support domain and DNS management activities to ensure smooth operation of business-critical services.
• Monitor certificate validity and proactively prevent certificate expirations.
• Handle service requests, incidents, and operational tasks related to certificate and domain management.
• Troubleshoot and resolve issues involving certificates, DNS, TLS/SSL, and related infrastructure components.
• Collaborate with internal IT teams, application owners, and external providers to maintain service reliability.
• Contribute to process improvements, automation initiatives, and operational documentation.
• Ensure compliance with security standards and best practices for certificate and domain management.

Skills

IT infrastructure

TLS/SSL

PKI

DNS management

Incident handling

Security operations

English communication

Job description

We are looking for an IT Specialist to support our global Certificate & Domain Management services. In this role, you will help ensure the secure, stable, and reliable operation of digital certificates, domains, and related security services across our international IT landscape.

You will work closely with global IT teams to manage certificate lifecycles, domain services, service requests, and incidents while maintaining high security and operational standards.

Key Responsibilities

Manage and support digital certificates throughout their lifecycle, including issuance, renewal, replacement, and revocation.

Support domain and DNS management activities to ensure smooth operation of business-critical services.

Monitor certificate validity and proactively prevent certificate expirations.

Handle service requests, incidents, and operational tasks related to certificate and domain management.

Troubleshoot and resolve issues involving certificates, DNS, TLS/SSL, and related infrastructure components.

Collaborate with internal IT teams, application owners, and external providers to maintain service reliability.

Contribute to process improvements, automation initiatives, and operational documentation.

Ensure compliance with security standards and best practices for certificate and domain management.

Requirements

Essential Skills & Experience

2-5 years of experience in IT Infrastructure, IT Operations, System Administration, Network Administration, Security Operations, or related fields.

Good knowledge of:

Public Key Infrastructure (PKI)

Digital Certificates

Certificate Lifecycle Management

TLS/SSL

Certificate Authorities (CA)

Certificate Signing Requests (CSR)

Certificate Chains

Knowledge of DNS and Domain Management.

Experience handling IT service requests, incidents, and operational support activities.

Strong analytical, troubleshooting, and problem-solving skills.

Structured, reliable, and security-focused approach to work.

Good written and spoken English communication skills.

Nice to Have

Experience with PKI or Certificate Management platforms.

Experience managing DNS and domain services.

Scripting or automation skills (PowerShell, Python, Bash, etc.).

Exposure to ITIL-based service management processes.

Experience working within an international or global IT environment.

Why Join Us?

Opportunity to work with global IT infrastructure and security services.

Exposure to enterprise-scale certificate and domain management.

Collaborative international working environment.

Opportunities for professional growth and skills development.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Security Administrator?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in the IT industry?
• How many years' experience do you have as a Records Management Adviser?