IT & Digital Transformation Manager

Combi-Pack; Seremban; On-site; MYR 300,000 - 460,000; Full time

Job summary

TPAC Malaysia is seeking a senior IT leader to drive SAP implementation and ERP transformation across manufacturing plants. You will coordinate internal teams, partners and vendors to map processes, prepare data, and ensure seamless integration with ERP and plant systems.

The role requires hands-on ERP/SAP experience, strong project management, and a focus on delivering measurable improvements in efficiency, visibility and controls.

Qualifications

• Bachelor's degree in IT, CS, IS, Engineering or related discipline.
• 8–12+ years of IT experience, preferably in manufacturing.
• Hands-on involvement in at least one full ERP/SAP implementation or major ERP transformation.
• Experience working with SAP implementation partners or ERP vendors.

Responsibilities

• Act as TPAC Malaysia's internal coordinator for the SAP implementation.
• Document and map existing business processes across plants.
• Coordinate data migration, master-data preparation and integration with SAP and other systems.
• Lead user adoption, training and post-go-live support to ensure ERP success.
• Manage IT governance, cybersecurity, and infrastructure considerations during the project.

Skills

ERP implementation

SAP knowledge

Project management

Stakeholder management

Vendor management

Education

Bachelor's degree in Information Technology / Computer Science / Information Systems / Engineering

Tools

SAP

ERP systems

BI tools

Job description

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1. SAP Implementation & ERP Transformation

Act as TPAC Malaysia's key internal coordinator for the planned SAP implementation.

Work closely with Group Management, business functions, SAP implementation partners and external consultants.

Understand and document existing business processes across both plants.

Support business process mapping, gap analysis and future-state process design.

• Finance & Controlling
• Procurement
• Inventory & Warehouse Management
• Production Planning
• Manufacturing
• Quality
• Maintenance

Support master-data preparation, cleansing and migration.

Coordinate user acceptance testing, cutover and go-live activities.

Ensure proper integration between SAP and other plant/business systems.

Coordinate end-user training and post-go-live support.

Drive user adoption and ensure that teams use the ERP system correctly rather than developing parallel manual processes.

2. Business Process Digitalisation

Priority areas should include:

• Production reporting and visibility
• Inventory and material traceability
• Production planning
• Warehouse management
• Quality documentation
• Maintenance management
• Sales and customer information
• Management reporting
• Reduction of Excel/manual processes
• KPI dashboards and analytics

3. Manufacturing IT

Develop a strong understanding of the IT requirements of both manufacturing plants.

Support plant-floor systems and connectivity.

Ensure reliable IT infrastructure supporting manufacturing operations.

Work with Operations and Engineering on integration between machines, production systems and ERP where appropriate.

Support barcode, scanning, labelling and traceability solutions.

Explore appropriate Industry 4.0 / IoT initiatives where there is a clear business case.

Improve real-time visibility of production performance, downtime, waste and productivity.

Ensure critical manufacturing IT systems have appropriate backup and recovery arrangements.

4. IT Infrastructure & Operations

• Network and internet connectivity
• Servers and cloud services
• Computers and end-user devices
• Wi-Fi and plant connectivity
• Printers and peripheral equipment
• Email and collaboration platforms
• Software licences
• Data backup
• Disaster recovery
• IT asset management
• Access control
• CCTV and related systems where under IT responsibility

5. Cybersecurity & Data Protection

Establish and maintain appropriate cybersecurity standards across both plants.

Manage user access, permissions and identity controls.

Ensure timely patching, antivirus/endpoint protection and system updates.

Implement appropriate backup and disaster-recovery processes.

Conduct periodic cybersecurity reviews and vulnerability assessments.

Promote cybersecurity awareness among employees.

Establish policies covering passwords, data access, acceptable IT use, external devices and information security.

Ensure appropriate protection of company, employee, supplier and customer data.

6. Data, Reporting & Management Information

The role should help TPAC move towards one reliable source of business information.

Improve data quality and ownership across departments.

Reduce duplicate databases and uncontrolled spreadsheets.

Develop dashboards and management reporting using appropriate BI tools.

Work with Management to establish automated reporting of key business KPIs.

Ensure information generated from SAP and other systems is accurate, timely and actionable.

Manage SAP implementation partners and other IT vendors.

Evaluate technical proposals and commercial quotations.

Establish clear project scope, deliverables, timelines and responsibilities.

Monitor implementation progress and escalated delays or risks.

Ensure TPAC develops sufficient internal knowledge and does not become unnecessarily dependent on external vendors.

8. IT Governance

Develop and maintain appropriate IT policies and controls covering:

• User access
• Software licensing
• Hardware allocation
• Cybersecurity
• Backup and recovery
• IT procurement
• System changes
• Business continuity

Key Business Expectations

The successful candidate will be expected to:

Spend sufficient time at plants and understand their actual operating processes.

Engage with users on the shop floor as well as management.

Challenge inefficient manual processes and propose practical alternatives.

Translate business requirements into technology solutions.

Take ownership rather than simply coordinating vendors.

Ensure SAP becomes a business transformation project rather than only an IT implementation.

Deliver measurable improvements in efficiency, visibility, controls and decision-making.

Candidate Profile

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline.

SAP/ERP, project management or cybersecurity certifications would be advantageous.

Experience

Approximately 8-12+ years of relevant IT experience, preferably within manufacturing.

Experience supporting multiple manufacturing sites is strongly preferred.

Hands-on involvement in at least one full ERP/SAP implementation or major ERP transformation.

Good understanding of manufacturing business processes.

Experience working with SAP implementation partners or ERP vendors.

Experience managing IT infrastructure, networks, systems and cybersecurity.

Exposure to BI, analytics, manufacturing systems or Industry 4.0 initiatives would be advantageous.