IT & Digital Transformation Intern

Speedex Express Logistics (M) Sdn. Bhd.; Klang City; On-site; MYR 13,000 - 20,000; Full time

Job summary

Speedex Express Logistics (M) Sdn. Bhd. in Klang is seeking an IT & Digital Transformation Intern for a full-time, on-site role. You will monitor systems, assist with network administration, and help maintain hardware and software environments.

You will troubleshoot user issues, document IT processes, and contribute to digitization projects that improve operational efficiency, working closely with operations and customer service teams.

Qualifications

• Foundational IT knowledge and interest in digital transformation.
• Ability to assist with Network Administration and basic Security.
• Strong troubleshooting for hardware, software, and connectivity.
• Customer service orientation and clear communication.
• Pursuing or recently completed IT diploma or degree.
• Familiarity with Windows and Linux OS, office tools, and basic IT support procedures.
• Analytical, problem-solving, and documentation skills.
• On-site Klang location and ability to collaborate in a team.

Responsibilities

• Support day-to-day IT operations and monitor systems.
• Assist with network administration tasks.
• Troubleshoot user issues and escalate as needed.
• Document IT processes and procedures.
• Contribute to digital transformation initiatives.
• Collaborate with operations and customer service teams.

Skills

Network Administration

Troubleshooting

Customer Service

Documentation

Windows/Linux OS

Analytical thinking

Team collaboration

Education

Diploma/degree in IT or related field

Tools

Office productivity tools

Job description

Company Description

Speedex Express Logistics (M) Sdn. Bhd., a logistics organization focused on reliability, speed, and service excellence across Southeast Asia. The Group aims to be the region’s most trusted logistics partner, helping businesses move forward through dependable, scalable solutions. Operations are anchored in strong discipline, customer commitment, and continuous improvement to deliver consistent value. SEL Group emphasizes precision in execution, integrity in service, and long-term partnerships that grow alongside its customers.

Role Description

The IT & Digital Transformation Intern is a full-time, on-site role based in Klang. This intern supports day-to-day IT operations, including monitoring systems, assisting with network administration tasks, and helping maintain hardware and software environments. The role involves troubleshooting user issues, escalating complex problems to senior team members, and contributing to documentation of IT processes and procedures. The intern also assists with digital transformation initiatives such as process digitization, basic data collection, and adoption of new tools that improve operational efficiency. Collaboration with operations and customer service teams is expected to ensure technology solutions align with logistics business needs.

Qualifications

• Foundational knowledge in Information Technology and an interest in digital transformation initiatives.
• Ability to assist with Network Administration tasks and basic Network Security practices.
• Strong Troubleshooting skills for hardware, software, and connectivity issues.
• Customer Service orientation, with the ability to support internal users and communicate clearly about technical matters.
• Pursuing or recently completed a diploma or degree in IT, Computer Science, Information Systems, or a related field.
• Familiarity with Windows/Linux operating systems, office productivity tools, and basic IT support procedures.
• Good analytical, problem-solving, and documentation skills, with attention to detail.
• Ability to work on-site in Klang, collaborate in a team environment, and manage multiple tasks responsibly.