IT Cloud Infrastructure Specialist (Junior)

YAYASAN TAIWAN BUDDHIST TZU-CHI, MALAYSIA (TAIWAN BUDDHIST TZU -CHI FOUNDATION MALAYSIA); Kuala Lumpur; Presencial; MYR 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & Development

Uniform

Medical

Dental

Parking

Medical Insurance

Lunch

Descripción de la vacante

The YAYASAN TAIWAN BUDDHIST TZU-CHI FOUNDATION MALAYSIA in Kuala Lumpur is seeking an IT Infrastructure Specialist to maintain on‑premise and cloud environments, with a focus on Azure. You will manage servers, virtualization, storage, and end‑user devices, ensuring reliability to support NGO operations.

The role requires 3–5 years of hands‑on IT infra experience, strong networking, scripting in PowerShell (Python a plus), ITIL familiarity, and vendor coordination.

Formación

• Education in computer science, IT or related field.
• 3–5 years hands‑on IT infrastructure management experience.
• Experience with Azure environments and hybrid cloud.
• Proficiency in Windows and Linux, and scripting basics.

Responsabilidades

• Maintain, support, troubleshoot and monitor servers, virtualization and storage across on‑premise and cloud.
• Configure and monitor LAN/WAN, firewalls, switches, routers, and VPN security with high availability.
• Manage security, backups, SIEM and disaster recovery testing.
• End user device management, training and documentation.
• Vendor liaison for hardware, solutions, and quotes.
• Diagnose and resolve hardware, software, and network incidents.
• Plan upgrades and automate routine tasks.

Conocimientos

Azure

Hybrid cloud

Windows & Linux

Networking TCP/IP

PowerShell

Python

ITIL

Vendor management

Security basics

Educación

Bachelor's degree in Computer Science / IT

Diploma in related field

Herramientas

Azure

Windows Server

Linux

VMware / virtualization

SAN/NAS storage

Descripción del empleo

We believe in putting compassion into action and making a positive difference in our communities. Through our work in charity, education, healthcare and environmental initiatives, we strive to create meaningful and lasting impact. Join us and be part of a team that works together to serve others and build a better future.

What we offer:

• Training & Development
• Uniform

Job Responsibilities:

Systems Management:

Maintain, support/ troubleshoot and monitor servers, virtual environments, storage arrays (SAN/ NAS/ etc), DC/ Server room, user access management and operating systems across on-premise and cloud platforms especially Azure/ AKS.

Network Administration:

Configure and monitor LAN/WAN/ Wifi connectivity, firewalls, switches, routers, and VPN security including but not limited to ensuring HA, failover, load balancing, segmentation, failover, performance monitoring and capacity management.

Security & Backup:

Configure, manage, support and assist with firewalls, WAF, DDoS protection, Endpoint protection, SIEM, etc and backups including restoration, tests and disaster recovery activities.

End point management

Management of end user devices (eg. laptops and others) including training and documentation where necessary.

Vendor Management

Liaise with vendors for consultation, solution, technical support and resolution including asset refresh, quotations, solution designs and compliance.

Troubleshooting

Diagnose and resolve escalated hardware, software, and network downtime incidents.

Optimization & Projects

Plan hardware lifecycles, lead system upgrades, and automate administrative and repetitious tasks.

Job Requirements:

Education:

Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience:

3 to 5 years of hands-on experience in IT Infrastructure management as above.

At least 1 year of hands-on experience in Azure environment setup and maintenance will be an added advantage.

Technical Skills:

Management of virtualization, hybrid cloud management (especially in Azure) across both Windows and Linux environment.

Proficiency or experience in proactive capacity monitoring and management.

Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) and the OSI layers.

Scripting capabilities using PowerShell and knowledge of Python will be an added advantage.

Other Skills:

Proficient in spoken and written Malay and English. Fluency in Mandarin is an added advantage to speak with Taiwanese stakeholders

Vendor Management and stakeholder management

Exposed to or with experience of AI Ops will be an added advantage.

Knowledge or experience in ITIL or Network security will be an added advantage.

Experience in managing cybersecurity or audit exercises will be an added advantage.

Certifications:

Preferred credentials include CCNA, AWS Certified SysOps Administrator, Microsoft Certified Professional, or CompTIA Network+, ITIL Foundation, Microsoft Fundamentals such as AZ-900 Fundamental

Sincerely offering you a meaningful career with a well known NGO and charity organization. We are an International Non-profit-organisation, consist of more than 200 chapters worldwide and is sponsored by private sectors & publics. In line with our mission expansions, we invite young, dynamic and highly motivated individuals to fill the following vacancy immediately at our office in Kuala Lumpur and Melaka.

Perks and benefits

• Medical
• Dental
• Parking
• Medical Insurance
• Lunch