IT Business Analyst

axrail.ai; Kampung Malaysia Tambahan; Hybrid; MYR 60.000 - 99.000; Vollzeit

Benefits dieser Stelle

Hybrid work flexibility

AWS Premier Partner projects

AI Innovation Hub

Zusammenfassung

Axrail in Malaysia is seeking an IT Business Analyst who thrives at the intersection of business and technology—translating complex requirements into actionable solutions while exploring Generative AI's potential to transform operations.

This hybrid role welcomes fresh graduates with sharp analytical skills and seasoned professionals with experience in digital transformation, offering opportunities to shape high-impact projects through AWS, AI, and data analytics in a collaborative environment.

Qualifikationen

• Bachelor’s degree in business IT, Computer Science, or related fields (or equivalent experience).
• 3+ years in enterprise-scale transformations or AI-driven process improvements.
• Certifications like CBAP, CCBA, or PMP are a plus.

Aufgaben

• Elicit requirements via stakeholder interviews, workshops, and surveys to address AWS/AI data analytics needs.
• Create BRDs, user stories, and process flows; build dashboards for executives using Power BI/Tableau.
• Map as-is/to-be workflows and identify AI automation opportunities; brainstorm Generative AI use cases.
• Collaborate with developers, data engineers, and designers to ensure solutions meet business needs and assist in UAT.
• Stay ahead of AWS/AI trends and explore AI-driven improvements for operations.

Kenntnisse

Analytical Mindset

Requirements Mastery

Documentation

Ausbildung

Bachelor's degree in business IT or Computer Science

Tools

Lucidchart

draw.io

Confluence

Power BI

Tableau

Jobbeschreibung

At Axrail, an AWS Premier Partner in Malaysia, we're transforming enterprises through data-driven decision-making and AI-powered solutions.

About the Role

We're looking for an IT Business Analyst who thrives at the intersection of business and technology—translating complex requirements into actionable solutions while exploring Generative AI's potential to revolutionize operations. Whether you’re a fresh graduate with sharp analytical skills or a seasoned professional experienced in digital transformation, this hybrid role offers the chance to shape high-impact projects in a collaborative environment.

Responsibilities:

1. Requirements Elicitation & Analysis

• Conduct stakeholder interviews, workshops, and surveys to uncover pain points and goals.
• Define clear, actionable requirements for projects involving AWS, AI, and data analytics.
• Perform gap analyses to align business processes with technical solutions.

2. Documentation & Communication

• Craft detailed BRDs, user stories, and process flows (using tools like Lucidchart/draw.io).
• Prepare dashboards and reports (Power BI/Tableau) to visualize insights for executives.
• Communicate complex ideas simply to both technical and non-technical audiences.

3. Process Improvement & Innovation

• Map as-is/to-be workflows and identify automation opportunities using AI/ML tools.
• Lead brainstorming sessions to reimagine processes with Generative AI (e.g., chatbots for customer ops, AI-driven reporting).
• Collaborate with data teams to ensure high-quality, actionable data pipelines.

4. Technical Collaboration

• Partner with developers, data engineers, and designers to ensure solutions meet business needs.
• Support Agile/Scrum teams by refining backlogs and validating deliverables.
• Assist in UAT testing to guarantee solutions solve real-world problems.

5. AI & Digital Transformation

• Explore Generative AI use cases (e.g., document summarization, predictive analytics).
• Stay ahead of AWS/AI trends and assess their business applicability.

Qualifications:

• Bachelor’s degree in business IT, Computer Science, or related fields (or equivalent experience).
• Seasoned candidates (3+ years): Show us your enterprise-scale transformations or AI-driven process improvements.
• Bonus: Certifications like CBAP, CCBA, or PMP.

Required Skills:

Core Skills

• Analytical Mindset: You spot inefficiencies and love turning chaos into structured solutions.
• Requirements Mastery: Skilled in use cases, user stories, and process mapping.
• Documentation: Lucidchart, draw.io, Confluence.

Preferred Skills:

Key Attributes for Success

• Problem-Solver: You ask the right questions to uncover root causes.
• Tech-Curious: Eager to learn about AWS, AI, and automation tools.
• Influencer: You build trust with stakeholders and drive consensus.
• Detail-Oriented: Your documentation is clear, thorough, and actionable.

Why Join Us

• AWS Premier Partner: Work on cloud and AI projects with industry leaders.
• AI Innovation Hub: Be at the forefront of Generative AI applications in business.
• Growth Opportunities: Upskill in data analytics, cloud technology, and AI.
• Hybrid Flexibility: Balance office collaboration with remote work.