IoT & Telematics Application Support Specialist

Cartrack; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Cartrack is seeking an Application Support Specialist in Kuala Lumpur to join our collaborative, fast-growing team. You will troubleshoot technical issues, install and configure applications, and support users and internal teams worldwide.

This entry-level friendly role welcomes motivated individuals with IT or engineering backgrounds. You will work with global colleagues, document procedures, and help maintain smooth operation of Cartrack systems while expanding your technical knowledge.

Qualifications

• Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic
• Engineering/Telecommunication/Automotive Engineering or related discipline
• Entry level are welcome to apply
• Proficient in written and spoken English to handle customer queries
• Must have a pleasant personality with high levels of motivation and enthusiasm
• Ability to work independently and as part of a team
• Willingness to work outside regular business hours as required

Responsibilities

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install and configure hardware and software applications
• Monitor and maintain Cartrack application and systems to ensure their smooth functioning
• Collaborate with Global teams to implement and maintain IT projects
• Document technical procedures, user manuals, and FAQs
• Provide technical support for any IT related matters or issue
• Train users on the use of Cartrack applications and hardware
• Continuously update technical knowledge and skills

Skills

Customer support

English proficiency

Teamwork

Independent work

Willingness to work after hours

Education

Higher Nitec/Diploma/Bachelor in Computer/Electronic

Engineering/Telecommunication/Automotive Engineering

Job description

Cartrack is seeking an Application Support Specialist in Kuala Lumpur to join our collaborative, fast-growing team. You will troubleshoot technical issues, install and configure applications, and support users and internal teams worldwide.

This entry-level friendly role welcomes motivated individuals with IT or engineering backgrounds. You will work with global colleagues, document procedures, and help maintain smooth operation of Cartrack systems while expanding your technical knowledge.