Invoice Processing Intern — O&T FinCon & Process Improvement

OCBC Group; Kuala Lumpur; On-site; MYR 13,392 - 20,088; Full time

Job summary

OCBC Malaysia is offering an Intern - O&T FinCon Invoice Processing role onsite in Kuala Lumpur. You will join the Process Management team to support operation efficiency and automation initiatives while learning how global banking processes are optimized.

You will analyze workflows, design process changes with stakeholders, and help document procedures. The program emphasizes continuous improvement, practical exposure to Lean/Six Sigma, and collaboration with IT to ensure smooth system

Qualifications

• A degree in Business Administration, Operations Management, or a related field.
• Strong analytical and problem-solving skills with the ability to influence stakeholders.
• Experience with process mapping tools and techniques such as Lean or Six Sigma.

Responsibilities

• Analyze business processes to identify areas for improvement and opportunities for automation
• Design and implement process changes, working closely with stakeholders to ensure smooth transitions
• Develop and maintain process documentation, including process maps, procedures, and guidelines
• Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems
• Monitor and report on process performance, identifying areas for further improvement

Skills

Analytical thinking

Problem solving

Communication

Process mapping

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Lean/Six Sigma

Job description

OCBC Malaysia is offering an Intern - O&T FinCon Invoice Processing role onsite in Kuala Lumpur. You will join the Process Management team to support operation efficiency and automation initiatives while learning how global banking processes are optimized.

You will analyze workflows, design process changes with stakeholders, and help document procedures. The program emphasizes continuous improvement, practical exposure to Lean/Six Sigma, and collaboration with IT to ensure smooth system