Intern - O&T FinCon Invoice Processing

OCBC; Kuala Lumpur; On-site; MYR 85,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Professional development opportunities

Job summary

A leading financial services provider is looking for a Process Management Specialist in Kuala Lumpur. You will analyze and enhance business processes to drive efficiency and growth. The ideal candidate will have a degree in Business Administration or Operations Management, along with at least 3 years of experience in process management. Strong analytical skills and proficiency in Lean or Six Sigma techniques are essential. Enjoy competitive compensation and flexible benefits as you contribute to transforming our operations.

Qualifications

• Minimum of 3 years of experience in process management or related field.
• Proven track record of process implementation.
• Experience with process mapping tools.

Responsibilities

• Analyze business processes for improvement.
• Implement process changes with stakeholders.
• Maintain process documentation and guidelines.
• Collaborate with IT for system changes.
• Monitor performance for further improvements.

Skills

Process improvement

Analytical skills

Problem-solving

Communication

Education

Degree in Business Administration or Operations Management

Tools

Lean or Six Sigma techniques

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Process Management Specialist

Why Join: Imagine being part of a team that streamlines processes, boosts efficiency, and drives business growth. As a Process Management Specialist at OCBC, you’ll play a key role in transforming our operations and making a real impact on our customers’ lives. You’ll have the opportunity to work on exciting projects, collaborate with various teams, and develop your skills in a dynamic environment.

Key Responsibilities

• Analyze business processes to identify areas for improvement and opportunities for automation.
• Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
• Develop and maintain process documentation, including process maps, procedures, and guidelines.
• Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
• Monitor and report on process performance, identifying areas for further improvement.

Qualifications

• A degree in Business Administration, Operations Management, or a related field.
• At least 3 years of experience in process management, operations, or a related field.
• Proven track record of process improvement and implementation.
• Strong analytical and problem‑solving skills, with the ability to think creatively.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders.
• Experience with process mapping tools and techniques, such as Lean or Six Sigma.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity and fair employment. Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.