Investor-Driven Marketing & Client Services Lead

Private Advertiser; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Private Advertiser is seeking a seasoned marketing and investor relations professional to lead marketing campaigns, content management across WordPress and social platforms, and month-end reporting for Malaysia and Australia operations. You will collaborate with management, ensuring timely client communications and data accuracy.

The role requires 3+ years in marketing or investor relations, strong English, and experience with WordPress and CRM/email tools.

Qualifications

• Possess a degree or higher.
• Minimum 3 years in marketing, client services or investor relations.
• Excellent command of written and spoken English.
• Proficient in Microsoft Office and CRM/email marketing tools.
• Strong numerical accuracy.
• Reliable under fixed monthly deadlines.
• Discreet, comfortable handling confidential investor, client and company information.
• Comfortable working across Malaysian and Australian business hours.
• Experience in financial services.
• Understanding of funds or financial markets.
• Exposure to KYC/AML onboarding.
• Familiarity with WordPress.

Responsibilities

• Plan and execute marketing campaigns, and report on results.
• Create, manage and schedule social media content across platforms and brands; copywriting and basic design.
• Prepare and schedule email campaigns and newsletters for review.
• Update and publish website content on WordPress.
• Monitor website and social media analytics and SEO; report performance.
• Own the month-end reporting cycle; prepare performance reports and presentations.
• Post monthly performance and AUM figures to industry databases and platforms.
• Publish approved materials to investor data room.
• Act as the first point of contact for client and investor enquiries.
• Support client onboarding and KYC/AML documentation.
• Coordinate subscriptions and redemptions with the fund administrator.
• Maintain the CRM and contact database.
• Ensure client-facing material is approved before release.
• Liaise with internal teams to deliver services accurately and on time.
• Identify and resolve client issues promptly.
• Analyze client feedback and implement improvements.

Skills

Attention to detail

English proficiency

Multitasking

Client service orientation

Adaptability

Education

Bachelor's degree or higher

Tools

Microsoft Office

CRM tools

WordPress

Email marketing tools

Job description

Private Advertiser is seeking a seasoned marketing and investor relations professional to lead marketing campaigns, content management across WordPress and social platforms, and month-end reporting for Malaysia and Australia operations. You will collaborate with management, ensuring timely client communications and data accuracy.

The role requires 3+ years in marketing or investor relations, strong English, and experience with WordPress and CRM/email tools.