Investor Delivery Associate — Hybrid, Client-Focused

Muf; Kuala Lumpur; Híbrido; MYR 60 000 - 90 000; Tempo integral

Resumo da oferta

MUFG Investor Services, based in Kuala Lumpur, seeks a detail‑oriented professional to support investor registration, dealing, reporting and cash tasks. You will respond to client queries, ensure accuracy, and help maintain compliance with SLAs.

The role emphasizes collaboration, risk mitigation, and alignment with MUFG values in a hybrid work setup. Candidates should have a business‑related degree and experience in financial services or fund administration.

Qualificações

• Diploma or Bachelor's degree in a business related field preferred or relevant experience
• Relevant years of experience in financial services, fund administration, asset management, banking or client service
• Knowledge of Investor Services processes and related functionalities an asset

Responsabilidades

• Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash
• Strive to complete deliverables within Service level agreements, escape any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
• Perform allocated daily tasks, processes and deliverables with accuracy and quality
• Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects and risk mitigation
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty

Conhecimentos

Client service experience

Communication skills

Formação académica

Diploma or Bachelor's degree in business related field

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

MUFG Investor Services, based in Kuala Lumpur, seeks a detail‑oriented professional to support investor registration, dealing, reporting and cash tasks. You will respond to client queries, ensure accuracy, and help maintain compliance with SLAs.

The role emphasizes collaboration, risk mitigation, and alignment with MUFG values in a hybrid work setup. Candidates should have a business‑related degree and experience in financial services or fund administration.