Investment Operations Specialist

Manulife/John Hancock; Kuala Lumpur; Hybride; MYR 90 000 - 180 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

Manulife/John Hancock is seeking an Investment Operations Specialist to ensure accurate and timely settlement, reconciliation and reporting of investment transactions. You will work across money market, equity, fixed income and FX, coordinating with trustees, custodians and service providers to maintain data integrity and compliance with policies.

The role involves onboarding funds, cash management, and driving process improvements while adhering to regulatory requirements.

Qualifications

• 2–5 years experience in investment operations, asset management, custody services, banking or related financial services.
• Knowledge of equity, fixed income, FX transactions, unit trusts and private retirement schemes; familiarity with regulatory requirements by SC Malaysia, Bursa Malaysia and AML/CFT guidelines.

Responsabilités

• Execute investment operations, trade settlement and monitoring across asset classes.
• Prepare client reports and ensure timely submission.
• Monitor reconciliation breaks and resolve issues with escalation as needed.
• Manage cash transactions, projections, income distributions and related activities.
• Oversee fund onboarding including account opening and KYC processes.
• Liaise with trustees, custodians, brokers and service providers to ensure service quality and support.

Connaissances

Investment ops

Trade settlement

Reconciliation

Reporting

Cash management

Fund onboarding

Stakeholder mgmt

Regulatory compliance

Outils

Microsoft Excel

Power BI

MS Office

Description du poste

The Investment Operations Specialist is responsible for the accurate, timely, and effective execution of investment operations activities, including trade settlement, reconciliation, reporting, corporate actions, pricing, and other related operational processes. The role ensures the integrity of investment records and compliance with established policies, procedures, and regulatory requirements.

Position Responsibilities

• Investment Operations & Trade Settlement Management - Ensure the accurate and timely execution, monitoring, and settlement of investment transactions, including money market, equity, fixed income, foreign exchange, hedging, and other investment activities.
• Reporting - Prepare client reports and ensure their accuracy and timely submission.
• Reconciliation - Monitor, investigate, and resolve reconciliation breaks, discrepancies, and operational issues, escalating matters appropriately when required.
• Cash Management - Ensure all transactions are correctly captured, cash monitoring, cash projections, income distributions, and related operational activities.
• Fund Onboarding - Manage fund and account onboarding activities, including account opening, KYC processes, fund setup and other related processes.
• Stakeholder Management - Liaise with trustees, custodians, brokers, counterparties, and service providers to ensure effective operational support and high-quality service delivery.
• Process Improvement, Governance & Compliance - Drive process improvements, support system implementations and user accepting testing (UAT), while maintaining and updating policies, procedures, and business continuity documentation to ensure regulatory compliance and operational efficiency.

Required Qualifications

• Minimum 2 to 5 years of experience in investment operations, asset management, custody services, banking, or related financial services.
• Knowledge of equity, fixed income, foreign exchange transactions, unit trust products and private retirement schemes Familiar with regulatory requirements issued by the Securities Commission Malaysia, Bursa Malaysia and AML/CFT guidelines.

Preferred Qualifications

• Proficiency in Microsoft Excel, Word, Powerpoint, Power BI

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

Recent awards include

2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

Learn more at https://www.manulife.com/.