Investment Operations Specialist

Manulife; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Job summary

Manulife in Kuala Lumpur seeks an Investment Operations Specialist to oversee the accurate execution, settlement, reconciliation, and reporting of investment transactions. You will ensure record integrity and compliance with policies and regulations.

The role involves coordinating with trustees, custodians, brokers, and service providers, while driving process improvements and supporting onboarding and governance activities to maintain high-quality service delivery.

Qualifications

• 2–5 years of experience in investment operations or related financial services.
• Knowledge of equity, fixed income, FX, unit trusts and private retirement schemes.
• Familiar with regulatory requirements by the Securities Commission Malaysia, Bursa Malaysia and AML/CFT guidelines.

Responsibilities

• Investment operations and trade settlement management.
• Ensure accurate and timely execution, monitoring, and settlement of investment transactions, including money market, equity, fixed income, FX, hedging, and other investment activities.
• Reporting - Prepare client reports and ensure their accuracy and timely submission.
• Reconciliation - Monitor, investigate, and resolve reconciliation breaks, discrepancies, and operational issues.
• Cash management - Ensure all transactions are correctly captured, cash monitoring, cash projections, income distributions, and related operational activities.
• Fund onboarding - Manage fund and account onboarding activities, including account opening, KYC processes, fund setup and other related processes.
• Stakeholder management - Liaise with trustees, custodians, brokers, counterparties, and service providers to ensure effective operational support and high-quality service delivery.
• Process improvement, governance & compliance - Drive process improvements, support system implementations and user accepting testing (UAT), while maintaining and updating policies, procedures, and business continuity documentation to ensure regulatory compliance and operational efficiency.

Skills

Investment operations

Regulatory awareness

Financial instruments knowledge

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Power BI

Job description

The Investment Operations Specialist is responsible for the accurate, timely, and effective execution of investment operations activities, including trade settlement, reconciliation, reporting, corporate actions, pricing, and other related operational processes. The role ensures the integrity of investment records and compliance with established policies, procedures, and regulatory requirements.

Position Responsibilities:

• Investment Operations & Trade Settlement Management -

• Ensure the accurate and timely execution, monitoring, and settlement of investment transactions, including money market, equity, fixed income, foreign exchange, hedging, and other investment activities.

• Reporting - Prepare client reports and ensure their accuracy and timely submission.

• Reconciliation - Monitor, investigate, and resolve reconciliation breaks, discrepancies, and operational issues, escalating matters appropriately when required.

• Cash Management - Ensure all transactions are correctly captured, cash monitoring, cash projections, income distributions, and related operational activities.

• Fund Onboarding - Manage fund and account onboarding activities, including account opening, KYC processes, fund setup and other related processes.

• Stakeholder Management - Liaise with trustees, custodians, brokers, counterparties, and service providers to ensure effective operational support and high-quality service delivery.

• Process Improvement, Governance & Compliance - Drive process improvements, support system implementations and user accepting testing (UAT), while maintaining and updating policies, procedures, and business continuity documentation to ensure regulatory compliance and operational efficiency.

Required Qualifications:

• Minimum 2 to 5 years of experience in investment operations, asset management, custody services, banking, or related financial services.

• Knowledge of equity, fixed income, foreign exchange transactions, unit trust products and private retirement schemes

• Familiar with regulatory requirements issued by the Securities Commission Malaysia, Bursa Malaysia and AML/CFT guidelines

Preferred Qualifications:

• Proficiency in Microsoft Excel, Word, Powerpoint, Power BI

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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