Interpreter - Mandarin (WFH)

TP; Malaysia; Remote; MYR 67,000 - 78,000; Full time

Job summary

TP is seeking a professional interpreter to provide real-time language interpretation across a range of sectors. The role is performed remotely from home on a permanent basis, requiring bilingual proficiency (B2 CEFR English and other languages) and strict neutrality in conversations.

Candidates will handle calls via telephone or video, ensuring accurate and culturally sensitive interpretation for both simple and technical subjects within healthcare, government, insurance, finance, and more.

Qualifications

• Excellent listening, retention and note taking skills
• Ability to concentrate, stay detached from conversation, and remain neutral
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation between speakers
• Handle telephone or video calls on demand
• Use appropriate industry terminology and maintain professionalism
• Interpret across diverse topics including healthcare, government, insurance, finance, utilities, travel and hospitality, law enforcement and general business

Skills

B2 English

Multilingual abilities

Neutral and objective

Job description

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices.
• The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual with other required languages
• Able to work from home on a permanent basis

Pay range and compensation package

Salary range: 6000RM - 7000RM with dominant night shift.