Internship - Real Estate Sales Support

Propertylab Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 8,900 - 18,000; Part time

Job summary

Propertylab Technology Sdn Bhd in Kuala Lumpur is seeking a talented Internship - Real Estate (Sales Intelligence) to join our dynamic team. You will support our sales intelligence initiatives by leveraging data analytics and AI tools to drive business growth in the residential property sector.

You will learn the CRS framework, read scoring boards daily, diagnose blockers, dispatch next-best-action items, and help train the AI.

Qualifications

• Analytical mindset with ability to read rubrics and scoring against evidence.
• Clear written communication so action items are read and executed by busy salespeople.
• Real estate sales or property investment experience is preferred.
• Exposure to CRM, sales operations, or lead scoring is beneficial.

Responsibilities

• Morning review: review the scoring board of every new AI-analyzed conversation.
• Diagnose each customer’s blockers using the CRS framework.
• Dispatch next-best-action items to sales advisors with concrete actions, scripts, and deadlines.
• Follow up quickly and verify the score moves in the next conversation.
• Weekly cohort report: who’s advancing, who’s stuck, and why.

Skills

Analytical discipline

Clear written communication

CRM exposure

Lead scoring

Job description

About the role

Propertylab Technology Sdn Bhd is seeking a talented Internship - Real Estate (Sales Intelligence) to join our dynamic team in Kuala Lumpur. In this role, you will support our sales intelligence initiatives by leveraging data analytics and AI tools to drive business growth in the residential property sector.

Our revenue team runs in two arms. Revenue Growth is the property sales advisor team — they run the consultations and close the deals. Revenue Intelligence owns everything that happens between conversations. That is where you sit.

Deals rarely die inside a sales call — they die in the gap between calls. Every sales conversation (Zoom and phone) is already transcribed and analyzed by our in-house AI, which scores each customer on a proprietary Customer Readiness Score (CRS) — a framework of readiness dimensions and risk signals we've built and measured on our own conversation library. You'll learn the full framework during onboarding.

Your job is to read those scoring boards every day, find what is blocking each customer, and drive the actions that move the score. Then, over time, teach the AI to do it — with you as the reviewer.

What you'll do

• Morning review: go through the scoring board of every new AI-analyzed conversation
• Diagnose each customer's biggest blocker using the CRS framework
• Dispatch next-best-action items to sales advisors — concrete action, suggested script, deadline
• Follow up fast, and verify the score actually moved in the next conversation
• Weekly cohort report: who's advancing, who's stuck, and why

What we're looking for

• Analytical discipline: comfortable reading rubrics and scoring against evidence, not gut feel
• Clear written communication — your action items get read and executed by busy salespeople
• Real estate sales or property investment experience
• Exposure to CRM, sales operations, or lead scoring

No sales background yet? The full playbook and CRS framework are documented in our in-product knowledge base, and we'll train you on them. Sales knowledge can be taught in a semester — AI fluency and analytical rigor can't.

Must have

• Flexible working hours — we measure the KPIs above, not your clock-in time
• 1 day work-from-home per week
• Office at Sunway Velocity, Cheras — right next to the MRT station
• A real seat, not a coffee run: you own a scoreboard from week one, and phase 2 means building the automation stack

About us

Propertylab Technology Sdn Bhd is a forward-thinking technology company specialising in leveraging artificial intelligence and data analytics to transform the real estate industry. We are committed to empowering property professionals and organisations with intelligent insights that drive better decision-making and business outcomes. Our mission is to create innovative solutions that make property transactions more efficient, transparent and accessible. We pride ourselves on fostering a culture of innovation, collaboration and continuous improvement, where talented individuals can grow their careers whilst making a meaningful impact on the real estate landscape in Malaysia and beyond.