Internship - Quality & Digitalization

SGS; Shah Alam; On-site; MYR 20,000 - 36,000; Full time

Job summary

SGS is seeking a Diploma or Degree student to support the QA & QC team in digitizing quality processes and organizing information. You will assist with data and KPI dashboards using Excel or Power BI, and provide basic IT support across Microsoft 365 tools.

Ideal candidates are pursuing IT/CS/QA/BI degrees and have familiarity with SharePoint, Forms, Teams, Power BI, and related Microsoft 365 applications. This role offers hands-on experience in a global testing and inspection environment.

Qualifications

• Pursuing a Diploma or Degree in IT/CS/QA/BI or related field.
• Familiarity with Microsoft 365 applications and interest in quality management and digital transformation.

Responsibilities

• Support QA & QC in digitizing quality processes.
• Assist with data collection and KPI dashboards using Excel/Power BI.
• Maintain quality documents in SharePoint and other digital repositories.
• Assist in basic IT support using Microsoft 365 tools.

Skills

Analytical thinking

Detail orientation

Team collaboration

Education

Diploma or Degree student in IT/CS/QA/BI

Tools

SharePoint

Excel

Power BI

Power Automate

Forms

Teams

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Position Summary

Support the QA & QC team in the Quality Revamp initiative by improving and digitizing quality processes, organizing quality information, assisting with data and dashboards, and providing basic IT-related support using Microsoft 365 tools.

Key Tasks

• Support Quality Revamp and digitalization projects.
• Assist in reviewing, updating, organizing, and digitizing quality procedures, forms, records, and templates.
• Maintain quality documents and information in SharePoint and other approved digital repositories.
• Collect and compile quality data, and assist in preparing KPI dashboards and progress reports using Excel or Power BI.
• Assist with Microsoft 365 tools, including SharePoint, Forms, Teams, Power Automate, and Power BI.
• Support simple workflow automation, process mapping, testing, and productivity improvement activities.
• Assist in internal audit preparation, corrective action tracking, and follow-up of quality action items.
• Prepare meeting minutes, presentation materials, project updates, and basic user guides.
• Coordinate with QA & QC, business teams, and IT for information gathering and resolution of basic system issues.

Qualifications

• Diploma or Degree student in Information Technology, Computer Science, Data Analytics, Engineering, Quality Management, Business Information Systems, or a related field.
• Familiarity with Microsoft 365 applications and an interest in quality management and digital transformation are preferred.

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