Internship, Operations, Growth

CGC Digital Sdn Bhd; Petaling Jaya; On-site; MYR 13,000 - 20,000; Full time

Benefits offered by this job

Mentorship and learning opportunities

Exposure to cloud technologies

Startup corporate environment

Job summary

CGC Digital Sdn Bhd invites applications for an Internship in Growth Tower, Operations Team. The role offers hands-on experience in streamlining business operations for digital financing and digital guarantees, with a focus on automation and data quality.

You will collaborate with professionals to identify inefficiencies, develop automation solutions using Microsoft tools, and implement process improvements across the organization.

Qualifications

• Currently pursuing a Bachelor’s degree in relevant fields.
• Basic understanding of data pipelines (ETL) is a plus.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and critical thinking abilities.
• Able to work independently and in a team.
• Interest in process improvement, automation and digital transformation.

Responsibilities

• Evaluate and analyze existing back-office workflows to identify bottlenecks and inefficiencies.
• Assist in designing and implementing automation solutions using Microsoft Tools (Power Automate, Power Query, Power Pivot).
• Collaborate on VBA Macros and API integration for seamless data exchange.
• Document process improvements, create technical specifications, and user manuals.
• Conduct testing and validation of automated solutions for functionality and accuracy.
• Work with cross-functional teams to align improvements with business objectives.
• Monitor and evaluate performance of solutions and suggest enhancements.

Skills

Analytical skills

Problem-solving

Attention to detail

Communication

Critical thinking

Teamwork

Education

Bachelor's degree in Business Analytics, Applied Science, Records & Documents Management, Finance, Engineering or related fields

Tools

Power Automate

Power Query

Power Pivot

VBA Macros

APIs

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking for a highly motivated and detail-oriented talents to join Growth Tower, Operations Team as an Intern. The successful candidate will have the opportunity to acquire valuable hands-on experience in streamlining business operations processes for digital guarantee and strategic alignment of business functions to improve process efficiency across the organization. The intern will be collaborating with experienced professionals to identify the inefficiencies, develop innovative solution and implementing process improvement aimed at achieving a higher degree of process automation. This internship is an excellent opportunity for someone interested in developing their digital operations skills in a fintech setting.

In this role, you are involved in supporting the implementation Microsoft Office automation and back-office operation in CGC Digital. We are looking for a candidate that are to leverage on data, technology and cross-functional collaboration to streamline processes and enhance our stakeholders’ experience.

Your goal will be to help our company with automation and streamlining techniques to enhance the data management processes and improve data quality.

JOB RESPONSIBILITIES

• Evaluate & analyze existing back-office workflows to identify bottlenecks and inefficiencies in digital financing/ digital guarantee processes.
• Assist in designing and implementing automation solutions using Microsoft Tools. (Power Automate, Power Query and Power Pivot)
• Collaborate on the development VBA Macros and integration of APIs to facilitate seamless data exchange between systems.
• Document process improvements, create technical specifications, and develop user manuals.
• Conduct testing and validation of automated solutions to ensure functionality and accuracy.
• Work closely with cross-functional teams, including Digital and Innovation, Digital Financing / Digital Guarantee and Operations, to align improvements with business objectives.
• Monitor and evaluate the performance of implemented solutions and suggest iterative enhancements.

JOB REQUIREMENTS

• Qualification: Currently pursuing a Bachelor’s degree in Business Analytics, Applied Science, Record and Documents Management, Finance, Engineering or related fields.
• Experience: No experience is required.
• Knowledge: A basic understanding of data pipelines (ETL processes)
• Skills/Competencies: Strong analytical and problem-solving skills with good attention to detail.
• Excellent communication and critical thinking abilities.
• Able to work independently and as part of a team.
• A keen interest in process improvement, automation and digital transformation.

WHAT WE CAN OFFER:

• Hands-on experience in a real-world digital transformation project.
• Mentorship and learning opportunities from industry professionals.
• Exposure to cutting-edge cloud technologies in process optimization and automation.
• Opportunity to contribute to impactful projects in a fast-paced startup corporate environment.

Job Types: Temporary, Internship, Fresh graduate, Student job