Internship Information Technology (IT)

Abitare; Selangor; On-site; MYR 8,900 - 15,000; Full time

Job summary

Abitare in Selangor, Malaysia is seeking an IT Intern to assist daily IT operations, provide user support, and participate in system maintenance. You will gain hands-on experience across hardware, software, and ERP systems.

You will handle end-user tickets, assist with Microsoft 365, support Odoo ERP modules, and help maintain IT documentation. A strong willingness to learn and clear communication are essential.

Qualifications

• Pursuing IT-related degree/internship as graduation requirement.
• Strong communication in English and Bahasa Malaysia.
• Familiar with Windows and Microsoft 365 (Outlook, Teams, Excel, SharePoint).
• Basic networking fundamentals (IP, Wi‑Fi, printers, cabling).
• Exposure to ERP/CRM (Odoo preferred).
• Basic scripting, SQL, or web/HTML familiarity.
• Interest in cybersecurity or systems administration.

Responsibilities

• End-User & Helpdesk Support: log, triage and resolve day‑to‑day tickets (login, printing, email, connectivity).
• Microsoft 365 Administration (Supervised): user setup, licenses, Teams, SharePoint, OneDrive troubleshooting; security basics.
• Odoo 18 ERP Support: user creation, access rights, master-data entry; UAT/testing and bug logging; create simple guides.

Skills

Windows

Microsoft 365

Networking basics

Problem solving

Communication (English & BM)

Odoo / ERP exposure

Scripting / SQL / HTML

Cybersecurity interest

Education

Pursuing Diploma/Degree in IT/CS/IS

Tools

Odoo ERP

Job description

• Pursuing a Diploma / Degree in IT, Computer Science, Information Systems or a related field (internship as a graduation requirement).
• Working knowledge of Windows and Microsoft 365 (Outlook, Teams, Excel, SharePoint).
• Basic networking fundamentals (IP, Wi-Fi, printers, cabling).
• Strong problem-solving, willingness to learn and clear communication (English and Bahasa Malaysia).
• Exposure to Odoo or any ERP / CRM system.
• Basic scripting, SQL, or web / HTML familiarity.
• Interest in cybersecurity or systems administration

Requirement

• Pursuing a Diploma / Degree in IT, Computer Science, Information Systems or a related field (internship as a graduation requirement).
• Working knowledge of Windows and Microsoft 365 (Outlook, Teams, Excel, SharePoint).
• Basic networking fundamentals (IP, Wi‑Fi, printers, cabling).
• Strong problem-solving, willingness to learn and clear communication (English and Bahasa Malaysia).
• Exposure to Odoo or any ERP / CRM system.
• Basic scripting, SQL, or web / HTML familiarity.
• Interest in cybersecurity or systems administration

Responsibility

Job Purpose

The IT Intern will support the company's daily IT operations, including hardware and software troubleshooting, user support, system maintenance, and other technology-related tasks. The intern will gain hands-on experience in providing IT support within a business environment.

Key Responsibilities

End-User & Helpdesk Support

• Log, triage and resolve day-to-day tickets (login, printing, email, connectivity).
• Escalate unresolved issues with clear documentation of steps taken.

Microsoft 365 Administration (Supervised)

• Assist with user account setup / offboarding, mailboxes and licence assignment.
• Support Teams, SharePoint and OneDrive setup and basic troubleshooting.
• Help enforce security basics (MFA enrolment, password resets).

Odoo 18 ERP Support

• Assist with user creation, access rights and master-data entry.
• Support UAT / testing of new modules and log bugs for the development team.
• Prepare simple user guides and screenshots for staff.

Hardware, Network & Assets

• Set up laptops, peripherals and workstations for new hires.
• Perform basic network checks (Wi‑Fi, LAN, printers) and first-line diagnosis.
• Maintain the IT asset register (devices, licences, warranties).

Documentation & SOPs

• Draft and update IT SOPs, onboarding checklists and knowledge-base articles.
• Keep records consistent with Amazon Group branding and format standards.