Internship For Sales & Customer Support

RODA LAND SDN. BHD.; Puchong; On-site; MYR 13,000 - 20,000; Full time

Job summary

RODA LAND SDN. BHD. in Malaysia seeks an enthusiastic Sales & Customer Support Intern to back the on-the-go sales team, handling quotes, orders, invoices, and customer inquiries while gaining hands-on experience in sales operations and logistics.

You'll build skills in customer service, order processing, and CRM/ERP usage, with potential to move into a permanent role after the 6-month programme.

Qualifications

• Currently pursuing a Diploma or Degree in Business Administration, Marketing, Sales, Management, or related field.
• Proficient in Excel, Word, and PowerPoint; ERP/CRM experience is a plus.
• Good communication in Bahasa Malaysia and English; Mandarin helpful for Mandarin-speaking clients.
• Detail-oriented, organised, and able to multitask in a fast-paced environment.
• Proactive team player with a willingness to learn.
• Internship duration of 6 months.

Responsibilities

• Assist the Sales team with quotations, sales orders, invoices, and other sales-related documents.
• Coordinate with customers and internal departments to ensure timely order processing and delivery.
• Maintain and update customer records, sales reports, and databases.
• Support the Sales team with follow-ups, scheduling meetings, and handling customer enquiries.
• Assist in preparing sales presentations, reports, and other administrative tasks as assigned.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Communication

Multitasking

Teamwork

Willingness to learn

Education

Diploma or Degree (final-year)

Tools

ERP systems

CRM systems

Job description

Start your Customer Support career with RODA LAND SDN. BHD.!

As our Sales & Customer Support Intern, you'll be the steady anchor for our on-the-go sales team. While they're out meeting clients, you'll be the one ensuring no enquiry goes unanswered, no delivery is delayed, and every customer feels valued. You'll gain real-world experience in sales operations, logistics coordination, and customer service skills that can lead you straight into a permanent role with us.

What You'll Do

Assist the Sales team in preparing quotations, sales orders, invoices, and other sales-related documents.

Coordinate with customers and internal departments to ensure timely order processing and delivery.

Maintain and update customer records, sales reports, and databases.

Support the Sales team with follow-ups, scheduling meetings, and handling customer enquiries.

Assist in preparing sales presentations, reports, and other administrative tasks as assigned.

What We're Looking For

Currently pursuing a Diploma or Degree (final-year student) pursuing in Business Administration, Marketing, Sales, Management, or a related field.

Proficient in Microsoft Excel, Word, and PowerPoint. Experience with ERP or CRM systems is an added advantage.

Good communication skills in Bahasa Malaysia and English. Mandarin proficiency is an added advantage to effectively communicate with Mandarin-speaking clients.

Detail-oriented, organised, and able to multitask in a fast-paced environment.

A proactive team player with a positive attitude and willingness to learn.

Internship duration of 6 months.

Why Join Us?

Learn end-to-end sales administration and order processing in a professional business environment.

Gain practical experience in sales coordination and customer relationship management.

Develop communication, coordination, and problem-solving skills while working closely with experienced professionals.

Build a strong foundation for a future career in Sales, Business Development, or Customer Service.

Successful interns who demonstrate strong performance, initiative, and commitment may be offered a support position to join our Sales team upon completion of the programme.