Internship Business Administrative Intern

Cobnb Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Cobnb Sdn Bhd in Kuala Lumpur is seeking a Business Admin to support daily operations, coordinate front office activities, manage reservations, and ensure a high level of guest communication and service.

The role handles inquiries via phone, WhatsApp, email, and OTA platforms, processes bookings, and assists with administrative tasks to maintain smooth operations and excellent customer experience.

Responsibilities

• Manage daily reservation inquiries through phone calls, WhatsApp, email, OTA platforms, and other booking channels.
• Handle booking confirmations, amendments, cancellations, and guest requests.

Job description

Job Summary

The Business Admin is responsible for supporting daily business operations, front office coordination, reservation management, guest communication, and administrative tasks to ensure smooth operational flow and excellent customer service experience.

Key Responsibilities

• Manage daily reservation inquiries through phone calls, WhatsApp, email, OTA platforms, and other booking channels.
• Handle booking confirmations, amendments, cancellations, and guest requests.
• Monitor u...