Internship

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 8,900 - 16,000; Part time

Job summary

Alliance Bank Malaysia Berhad in Malaysia offers an Intern position in Digital Wealth & Assisted Digital Banking. The role supports testing activities, including UAT, implementation deployments, and post-go-live monitoring to ensure system stability and business readiness.

You will collaborate with GIS & System Support, Group Digital Transformation, and Group Consumer Banking, working with system vendors to deliver digital wealth initiatives in an agile environment.

Qualifications

• Degree or Diploma holders interested in learning testing methodology/framework.
• Ability to support test scoping, test case execution, defect reporting and progress tracking.
• Demonstrates a good working attitude with strong teamwork and collaboration skills.

Responsibilities

• Participate in Agile ceremonies and assist in coordinating implementation activities.
• Execute UAT and regression testing based on approved scenarios and expected results.
• Validate system enhancements, defect fixes and production patches.
• Document, log, track and retest defects through to resolution and closure.
• Support pre-implementation readiness checks and go-live preparation activities.
• Identify opportunities to improve testing practices and processes.

Skills

Testing

UAT

Agile

Quality Assurance

Stakeholder coordination

Education

Degree or Diploma

Tools

Defect tracking

Job description

Intern, Digital Wealth & Assisted Digital Banking

Reports Direct To

VP, Business Optimisation & Innovation (Wealth & Deposits), Group Consumer Banking

Job Purpose

• Support the implementation, testing, rollout, and post-implementation monitoring of the Wealth Management System (WMS) to ensure system stability, quality, and business readiness
• Assist in User Acceptance Testing (UAT) and system implementation activities, including test execution, defect tracking, environment validation, and coordination with internal teams and external vendors
• Contribute to post-go-live monitoring and production support by identifying, logging, and following up on system issues to ensure smooth system operations and minimal business disruption
• Gain hands-on exposure to end-to-end system delivery lifecycle, from implementation through stabilization and continuous improvement, while adhering to defined quality standards and timelines
• Collaborate with business, technology teams and external vendors to support successful delivery outcomes in accordance with agreed quality standards and timelines.
• Any other task assigned as and when required

Key Responsibilities

Project Delivery and Coordination

• Participate in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews and retrospectives.
• Support the tracking of project progress, action items, dependencies, risks and key deliverables.
• Assist Project Managers, Business Analysts and Product Owners in coordinating implementation activities and stakeholder follow-ups.

Testing and Quality Assurance

• Execute UAT and regression testing based on approved test scenarios, test cases and expected results.
• Validate system enhancements, defect fixes and production patches to confirm that business requirements are met.
• Document, log, track and retest defects through to resolution and closure.
• Support test progress reporting, defect trend monitoring and maintenance of testing documentation.
• Assist in validating system functionality, stability and operational readiness before deployment.

Implementation and Production Support

• Support pre-implementation readiness checks, environment validation and go-live preparation activities.
• Assist in coordinating deployment activities and implementation issues across business, technology and vendor teams.
• Participate in post-go-live monitoring, system health checks, issue validation and stabilisation activities.
• Work with test leads, developers and vendors to investigate, validate and resolve system issues.

Continuous Improvement

• Identify opportunities to improve testing practices, operational processes and project delivery effectiveness.
• Contribute to lessons learned, process improvement initiatives and knowledge documentation.

Key Relations

(INTERNAL & EXTERNAL)

Working Relations

Internal

• GIS & System Support
• Group Digital Transformation (GDT)
• Group Consumer Banking

External

• System Vendors

Contributes To

• Support successful delivery and stabilisation of strategic digital banking and wealth management initiatives.
• Contribute to improved customer experience, operational efficiency and system quality across banking channels.
• Support continuous improvement of technology-enabled business processes and customer journeys.

Experience/Knowledge Required

• Degree/Diploma holders who are interested to learn testing methodology/framework
• Ability to support test scoping, test case execution, defect reporting, progress tracking
• Demonstrates a good working attitude with strong teamwork and collaboration skills