Intern, Product Growth

Affin Hwang Investment Bank; Kuala Lumpur; On-site; MYR 6,700 - 13,000; Part time

Benefits offered by this job

Hands-on experience

Exposure to digital content lifecycle

Mentorship and learning opportunities

Job summary

Affin Bank in Kuala Lumpur is seeking a creative Product Growth Intern to support growth through engaging digital content across marketing channels, turning investment topics into clear, engaging content.

This highly execution-focused role involves scripting, shooting videos and bringing ideas from concept to publication, with exposure to the full digital content lifecycle and business objectives like customer activation and conversion.

Qualifications

• Currently pursuing or recently completed a Diploma/Degree in Marketing, Communications, Multimedia, Graphic Design, Digital Media or a related field.
• Strong interest in social media, digital marketing and content creation.
• Comfortable shooting videos and appearing on camera as talent.
• Able to edit short-form videos using Canva, CapCut or equivalent tools.
• Able to create graphics, infographics and carousel content using Canva, Figma or equivalent tools.
• Illustration skills would be an advantage.
• Good written communication skills with an eye for clear and engaging copy.
• Creative, resourceful and willing to experiment with new content formats.
• Interest in investment, finance or fintech is an advantage, but prior industry experience is not required.

Responsibilities

• Content Management & Social Media: support planning and creation of social media content across formats.
• Video & Creative Production: assist in scripting, storyboarding and on-camera content.
• Website Content: support ongoing website content updates for accuracy and consistency.
• Customer Journey Communications: assist in developing activation, engagement and reactivation journeys.

Skills

Content creation

Social media marketing

Video production

Graphic design

Copywriting

Education

Diploma/Degree in Marketing/Communications/Multimedia

Tools

Canva

CapCut

Figma

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose:

We are looking for a creative and hands‑on Product Growth Intern to support our business growth through engaging digital content. You will work across multiple marketing channels, helping us turn investment‑related topics into content that is clear, engaging and relevant to our audience. This is a highly execution‑focused role. You should be comfortable not only designing content, but also getting in front of the camera, shooting videos and bringing ideas from concept to publication.

What You’ll Gain

You’ll gain hands‑on experience across the digital content lifecycle, from ideation and production to publishing and optimisation. You’ll also get exposure to how content supports real business objectives such as customer acquisition, activation, engagement, reactivation and conversion.

Role Requirements:

• 1. Content Management & Social Media Support the planning and creation of social media content. Create engaging content across formats, including carousels, infographics and Reels. Adapt product and market information into easy‑to‑understand and engaging content.
• 2. Video & Creative Production Support basic scripting, storyboarding and content conceptualisation. Be comfortable appearing on camera as talent for selected Reels and social content. Produce illustrations, graphics and other visual assets aligned with our brand.
• 3. Website Content Support ongoing website content updates. Ensure website content remains accurate and consistent with other marketing channels.
• 4. Customer Journey Communications Support the development of communications for customer activation, engagement and reactivation journeys.

Candidate's Requirements:

• Currently pursuing or recently completed a Diploma/Degree in Marketing, Communications, Multimedia, Graphic Design, Digital Media or a related field.
• Strong interest in social media, digital marketing and content creation.
• Comfortable shooting videos and appearing on camera as talent.
• Able to edit short‑form videos using Canva, CapCut or equivalent tools.
• Able to create graphics, infographics and carousel content using Canva, Figma or equivalent tools.
• Illustration skills would be an advantage.
• Good written communication skills with an eye for clear and engaging copy.
• Creative, resourceful and willing to experiment with new content formats.
• Interest in investment, finance or fintech is an advantage, but prior industry experience is not required.

People are the heart of AFFIN BANK.

We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

Always About You

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever‑changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.