Intern - IT Infrastructure

QL Resources Berhad; Shah Alam; Presencial; MYR 8900 - 16.000; A tiempo parcial

Descripción de la vacante

QL Resources Berhad in Shah Alam offers an IT Infrastructure internship to support daily IT operations and assist ongoing projects under experienced team members. You will gain hands-on exposure to a corporate IT environment.

You will participate in AD updates, onboarding video creation, and infrastructure support, while maintaining asset records and assisting with support tickets. Suitable for students pursuing IT/CS with good communication and Office skills.

Formación

• Pursuing Degree in Information Technology or Computer Science.
• Good written and verbal communication skills.
• Familiar with Microsoft Office Suites (Word, Excel, PowerPoint).
• Able to maintain confidentiality and collaborate with internal stakeholders.
• Proactive and motivated to learn and grow.
• Own transport and based at HQ in Bukit Jelutong, Shah Alam.

Responsabilidades

• Active Directory (AD) update and maintenance, including cleaning inactive/duplicate accounts.
• IT onboarding video creation: scripting, storyboard, editing, branding.
• IT infrastructure operational support: hardware/software upgrades and basic troubleshooting.
• Maintain asset inventory and documentation; assist with ad-hoc IT support tickets.

Conocimientos

Communication skills

Microsoft Office

Proactive learner

Team collaboration

Educación

Pursuing IT/CS degree

Herramientas

Microsoft Office

Descripción del empleo

Join our IT Infrastructure team and gain hands-on experience in corporate IT environment!

As an intern, you will support daily IT operations, assist in ongoing projects, and work closely with experienced team members to develop practical technical and professional skills.

What will you learn and do?

1.Active Directory (AD) Update and Maintenance

• Review and update AD user accounts.
• Identify and remove inactive, duplicated, or outdated accounts.
• Ensure user and group data is consistent with organizational structure.
• Document cleanup process and report findings to IT admin.

2.IT Onboarding Video Creation

• Assist in scriptwriting, storyboarding and editing onboarding videos.
• Work with IT team to capture business processes such as account setup, request submission and support communication.
• Ensure branding compliance and clarity for new joiners.

3.IT Infrastructure Operational Support

• Assist with hardware and software upgrade/update (Windows etc).
• Support basic troubleshooting (PCs, printers, network).
• Help to maintain asset inventory and documentation.
• Attend to ad-hoc IT support tickets under supervision.

What you will need to have:

• Currently pursuing Degree in Information Technology, Computer Science, or other related disciplines
• Good written and verbal communication skill
• Familiar with Microsoft Office Suites (Word, Excel, PowerPoint)
• Able to maintain confidentiality and collaborate effectively with internal stakeholders
• Proactive and motivated individual, who is always eager to learn and grow
• Possess own transport and able to be based at our HQ in Bukit Jelutong, Shah Alam